Croydon Council Tax team. To set up a Direct Debit, complete a council tax Direct Debit instructionform. : the councils website today. You'll usually have the. And according to the governments website, if you dont use direct debit, your local council will contact you from April to arrange a method for paying the rebate. We are committed to making our website . The council will never call you and ask you to give them your bank details over the phone or by text. Council Tax, get money off your bill The Penn report 2023 . NEW Help improve this site by The council will never callresidents to ask for bank details for the rebate, these should only be provided via the online form on the councils website. I just received an e-mail from these incompetent fools otherwise known as Croydon Council below. At conservative gathering, Trump is still the favourite. If you would like this information in a different format, contact CTSconsultation@croydon.gov.uk. In the event of an emergency, the 020 8604 7124 hotline remains available. I then contacted the e-mail address for these clowns Croyctax@croydon.gov.uk & had the following reply. VOA Rent Officers For queries regarding Fair Rents, Local Housing Allowance rates and to contact a. Since introducing My Account, improving our website and introducing a more efficient service, we have found that, over the past 18 months, phone calls have reduced by 21% and the number of people visiting Access Croydon has dropped by approximately 30%. In November 2022, Croydon council admitted it couldn't balance its budget for 2023/24 and was forced to issue a Section 114 notice. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. If you are contacted in this way, it is going to be a scam. Croydon Council has the MyAccount system where you can link all your different council departments, such as your Council Tax, bins, benefits and rent, and view the information online. Using the online form, residents can select one of the following payment methods: Switching ongoing payments to direct debit remains an option for all account holders and is the easiest way to pay council tax moving forward. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme. Contact us. Send us a message; Other ways to contact us . Please i need help. The council states that, "Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.". Visit our, Croydons opposition aims to block 15% council tax rise, Croydon opposition blocks first set of budget proposals, Government minded to agree 600m bailout for Thurrock, Abdool Kara: What the local government finance system could look like in 2030, Minister: No wholesale reform to council tax in this parliament, City to appoint fourth finance chief in a year, Dont miss your latest monthly issue of LGC, Homes for Ukraine: It was unclear where to turn to for help, Pam Smith: We cannot ignore the need to invest in housing, Council tax tracker: Never a decision we take lightly, Idea Exchange: Our new service has transformed recycling and cut refuse, Roundtable: Freeing councils to control their digital destinies, Integrated care boards told to cut running costs by 30%, York and North Yorkshire to press ahead with devolution deal, Former Tower Hamlets interim chief appointed interim chief again, Cumbria reorganisation: Were going through a profound change, whether we like it or not, Governments mannequin challenge is costing social care dear, LGC Net Zero Webinar Series: Net Zero Goals and National Policy: Collaboration on the Ground, How councils can move to a circular economy, WEBINAR: How to speed up electric vehicle charging roll out to reduce emissions, Roundtable: Talking tough on social value, WEBINAR: How councils are using CRM to support residents with the cost of living emergency, Key Cities the local engine room for the national economic recovery, Assistant Director Customer Services and IT, Assistant Director Corporate and Financial Services (Deputy S.151). You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Here's how to complete your Croydon Council Tax change of address: 1) Head over to SlothMove's home setup service. Council Tax | Croydon Council Please take part in our quick survey (it wont take you 10min, like the councils form!) Contact your local council immediately if you're having trouble paying - they can help you, for example by spreading your payments over 12 months instead of 10. Nearly 9-in-10 of Inside Croydon readers say that they have not received the government's 150 emergency energy rebate with their Council Tax, more than two months after the money was paid over to Croydon Council for the purpose. A. bankrupt London borough failed to sign off its budget on Wednesday night after a mass demonstration against plans to hike council tax by a record 15 per cent. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts. United Kingdom, NEW Help improve this site by Other ways to contact us. Mr McArdle forgot to issue you the Advice and move his fingers via the correct orifice Unless hes on a promise and has to apply for payment of his wages via a website. 8. 4) Select who needs to know you're moving home (Croydon Council, HMRC, DWP, Water, Electoral Roll etc) Plans to increase council tax in Croydon by 15% have been approved by the government. One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. This is because will have already had a 150 payment through the Household Support Fund. Check your bank statement: has the council paid you your 150 Council Tax rebate yet? But since the weekend, they have been carrying dire warnings of operational problems, not only with rubbish contractor Veolias bin collection service or non-collection service, which they claim is still struggling with covid and HGV driver shortages but even with their own website, where it has been impossible for at least two days to log missed collections. Are IT illiterate For queries about your Council Tax or business rates bills contact your local council. Payment line:0345 300 0614 (option 3) In making this change to reflect reduced contact, weve been able to align our opening hours in Access Croydon and the call centre, making sure we have a more easily understood service for residents., By clicking subscribe, you confirm that you have read and agree to our privacy statement, Copyright 2022 | Your Croydon | All Rights Reserved, More children in Croydon offered a place at their preferred secondary school, Free programme offers parents tips to boost their childs health, Extra help for residents through new council tax support scheme, Council announces plans for new fitness gym at Monks Hill Sports Centre, Transformation of planning service to boost regeneration of Croydon, Penn report Croydon Mayor pledges to hold those responsible for the councils financial collapse to account, Council statement on publication of Penn report, Redesign of Minster Green to revive historic building as focal point of Old Town, Help for families to buy food, milk and vitamins, New Healthy School Streets to launch in March, One week left to have your say on Croydons Waste Collections and Street Cleansing service, Vote for people and places to be showcased in Croydons new Music Heritage Trail, Croydon sets out budget to protect local services, Apply now to hold Coronation Big Lunch parties, Free and fun activities this February half-term. You can get information on their. Residents will need their property reference number located on the top right of their council tax bill, contact details, National Insurance number, bank account number and sort code. Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". Let us know if your circumstances change, including yourincome, where you live, who is living in your home and if someone has passed away. Contact us Get in touch with us online, by phone or in person. But one area of administration that the council is apparently supremely efficient in is in issuing court action against law-abiding residents if they dare stop their Council Tax payments. For example, card cash accounts, post office accounts and most savings accounts will not. You have rejected additional cookies. Croydon residents are reminded to be aware of council tax rebate scams. From: Valuation. There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. Dont worry we wont send you spam or share your email address with anyone. The council has been processing rebates for residents who pay their council tax by direct debit since the beginning of April, paying out over 7.3m. read the terms and conditions, and tick the agreement box; activate the account by clicking on the link contained in the email that will have been sent to them. find out if you're entitled to Income Support, Pension Credit or Tax Credits. Setting up a Direct Debit is simple and easy and is the most efficient way for us to collect your instalments. Telephone: 020 8726 7000. Russian minister laughed at for Ukraine war claims. Croydons opposition leader Stewart King (Lab) confirmed that the Labour group would not vote in favour of the increase at the budget meeting on 1 March. Croydon's opposition aims to block 15% council tax rise "In line with their requests, Thurrock and Slough will be able to raise council tax by an additional 5% above referendum principles applied to other councils, and Croydon will be able to raise an additional 10%.". Calls will befrom 0203 3230 201 and texts will be from from LBCroydon. The service will be back online shortly, please try refreshing the page in 15 minutes. Cllr Claire Bonham (Lib Dems) also confirmed that she wouldnt support the increase and called on the government to step in and review Croydons debt. Service temporarily unavailable. The council can take action to. Hide, Send feedback directly to the content team using our website feedback form. Hide, Send feedback directly to the content team using our website feedback form. Visit the government's website for more information about support for energy bills and the cost of living. If the cost of living crisis means you are struggling to make essential payments, you can also contact the money advice team at South West London Law Centres for free impartial advice by emailing debt@swllc.org, calling 020 8667 9252. 0.1 England and Wales. Croydon fails to sign off budget after huge council tax protest To change the bank details on your existing Direct Debit,complete the council tax Direct Debit instructionform with your new bank account information. Check with your provider first before proceeding. Benefit Calculator and Claim - Home Town Hall insiders speculate that the councils website and officials are struggling to cope with the volume of reports of missed bin collections, and are gearing themselves up for another tsunami of complaints of poor or non-existent service as we head in to the four-day bank holiday weekend. Council Tax team. How to do a rebate of any kind by a method that will not cost too much administratively? Contact us | Croydon Council Due to this, we will respond to your enquiry within 4 weeks. Where to find us. I am living 4 bedroom house in wagon,Croydon i am band E so am i entitle for energy money. The 10,000 signature threshold for . Of course nobody is asking what happens if you pay extra for energy via a PAYG meter and youre so poor you dont pay council tax, so you dont qualify for the energy rebate. The council reckons even its online form should take around 10 minutes to complete. Are Marie Antionette and forgot to pay the baker Thurrock and Slough councils have also declared bankruptcy, and Thurrock council has asked the government for a 636m bailout alongside the tax hike. Err no I do not unless you crooks are removing money from my account to pay someone elses council tax & I know of this happening to someone in Croydon Borough previously though. The council appears to be using the energy rebate as an excuse for a massive data-scraping exercise. Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. Prime Minister Rishi Sunak's Government must now respond to the petition raised by Inside Croydon that opposes the imposition of a 15per cent Council Tax increase without first holding a cross-borough referendum on the matter. It has been identified that the bank account paying the council tax is being used on more than one council tax account, and only one of these properties can be your main residence. Croydon Council | 11,570 followers on LinkedIn. When to contact your local authority about Council Tax Check if you're eligible for a discount or reduction on your Council Tax bill for example, if you're a full-time student or a sole occupier. Council tax is due to rise for all Londoners as of 1 April when the Mayor of London will add 38.55 on yearly council tax bills. The propaganda bunker at Fishers Folly broke off from its important work of reporting on Mayor Jason Perrys grand tour of Croydon on Monday to issue its latest missive, effectively an admission that the council has failed to work out a way to distribute the 150 energy rebates provided by the Tory government. Probably as worrying as the councils two-month delay in getting any kind of announcement out to Council Tax-payers is this line in their press release: Residents who already pay their Council Tax by direct debit and have not received payment are encouraged to also get in touch via the online form.. Well send you a link to a feedback form. Show If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. Sign in or Register a new account to join the discussion. If the council does not have any contact information for you such as an email or mobile number, they will have to write you a letter. Croydon CR0 1EA Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views, Sign up for DD and get the rebate paid in their bank account, Provide their bank details and get the rebate paid into this bank account, Use the rebate to reduce council tax bill by 150, Post Office voucher to be exchanged for cash. If agreed the new scheme would start from April 2022. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. or post a comment below. Payments of this emergency energy rebate were due to be made through households Council Tax accounts from April. It estimated it would need to reduce spending by 130m in the next financial year to balance the budget, a legal requirement for local authorities. We are committed to making our website accessible to all visitors. For example, Croydon Council has been given permission to hike council tax bills by 15%. 1. We use some essential cookies to make this website work. Welcome to croydon.gov.uk | Croydon Council Based in Croydon and edited by Steven Downes. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. If you cant get through at the council, try Mayor Perrys work number, at Carlton Building Plastics: 020 8665 1221, The council says, The majority of payments have now been completed a small number of account-holders will be contacted directly for further verification checks.. We hope that the Green and Lib Dem councillor will join us as if they do we will have enough votes to defeat the mayors excessive council tax hike.. Hide, Send feedback directly to the content team using our website feedback form. I live on disability benefits and pay higher tariffs for energy and I am yet to receive a penny of any payouts from the government. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. giving feedback Contacting your Valuation Office - GOV.UK Having failed to receive the service that they have paid for, one resident decided to dock the money from their Council Tax payments. Video, Russian minister laughed at for Ukraine war claims, Croydon council admitted it couldn't balance its budget for 2023/24, Skip twitter post by Jason Perry - Mayor of Croydon, Thurrock council has asked the government for a 636m bailout alongside the tax hike, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78, Sonic boom heard as RAF Typhoon jets escort plane, Nelson's 97th-minute stunner gives Arsenal victory. It means the typical household will pay just over 434 to the Greater London Authority, mainly for transport, policing and the fire brigade, as well as the running of City Hall. Council Tax team, Croydon Council Manage your Council Tax online You can check your balance, instalments, payments and view bills online 24 hours a day. The deadline for all payments to be made is August 31. The auto-replies range from 5 to 14 days, but of course thats if they decide or can be bothered to send any emails on to the appropriate department. Proposed changes to our council tax support scheme
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