studentuniverse refund policy

To the extent of any inconsistency between a travel service providers terms and conditions and the terms and conditions set out herein, the travel service providers terms and conditions shall prevail, save to the extent that any provision in the travel service providers terms and conditions is deemed to be invalid or unenforceable. You can also update your email address to a more permanent one on your account any time. We advise travellers to retain sufficient local currency to meet these charges. If, for any reason, any travel service provider is unable to provide the services for which you have contracted, your remedy lies against the provider, and not against StudentUniverse. StudentUniverse is not responsible for an airlines not providing you with a seat on a later flight, nor any additional charges the airline imposes for this reason, nor the full loss of value in your ticket. If the credit card is declined, you guarantee that you will settle any amounts owing to StudentUniverse immediately by money order or payment in cash. You agree and acknowledge that such monies will not be held by us on trust for and on behalf of you and we may hold such monies in any account as we see fit, including with our own and/or other customer money. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. To use your promo code, enter it in the space provided on our checkout page. Some products and benefits are restricted to enrolled students and faculty members at accredited colleges or universities and youth 16-25 years old only, others are not, please see https://www.studentuniverse.com/about-us/booking-terms-conditions. The student will receive said student discount only upon arrival and only if a valid Student Identity Card is presented to the hotel. There are additional requirements if the child is travelling with only one parent, with neither biological parent, or unaccompanied. Minimum stay and maximum stay rules apply to return and multi-stop flights. Good. We will try to reach you again as soon as we can. To ensure you are seated next to each other you can either contact us via email or chat with an agent. Regardless of the type of arrangement you book with us, the provider of your travel service will have its own terms and conditions (such as airline conditions of carriage, accommodation or car hire terms or tour organiser terms and conditions). You must read all applicable travel service provider terms and conditions carefully because in every case they will apply to the provision of your travel services. If your airline does appear to allow refunds, we recommend following up with us in 4-6 weeks to follow-up. Stopovers are common when you travel long distances, say from New York to Sydney, but stop for a couple of days in Auckland. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. You can contact our customer support line 24hrs a day, 7 days a week from wherever you are in the world: +44203 056 7993 if you booked through a consultant; or. Student bookings are for verified students and academic staff of accredited universities and colleges of further education, and youth 16-25 years old only. You should save and/or print a copy of these Booking Conditions at the time the booking is placed. An incorrect name on a booking may result in an inability to use that booking and the booking being cancelled. Sometimes airlines provide us with fares they do not want displayed to the general public. StudentUniverse has negotiated with more than 220 airlines from Air Canada to WestJet to American Airlines and more. last updated: June 29, 2021. Most of our deals are available to be purchased online. It is your responsibility to collect all travel documents from us prior to travel and to observe all airline check-in times and requirements (many airlines allow you to check-in online within certain timeframes). Most airline tickets do allow changes for a fee, plus any difference in fare. It includes a Dispute Resolution clause under which certain disputes must be decided by an arbitrator and without a judge or a jury trial. Change rules and fees can vary tremendously. To view and book these flights you must be logged in and a confirmed member of StudentUniverse. Any amounts you receive from travel service providers or travel insurance will be deducted from any sum paid to you as compensation by us. If your ticket was totally unused, itll be for the full amount of the original ticket. When you Log in or Sign up, ensure you do so with the traveler's info. Cancellation received 59-30 days before departure of first product to depart in relevant booking: Deposit shall be held and an amount equal to 50% of the remainder of the payments made by you in respect of the cancelled product shall be refunded to you. Enjoy the discount! All individuals departing from the United States of America must be in possession of a valid passport. Please note that for all air bookings a service fee of up to 16 will apply. Please understand that travel service providers may not be able to accommodate every request. Without this, you can be denied boarding. First, visit the link for Studentuniverse Refund Policy Promo Code. When you check in at the airport gate, make sure you give the airline agent your frequent flyer information, or you can call the airline directly to make sure they have your frequent flyer information in your flight record. Log in to your account on our website and go to My Wallet to view your credit. Check with the Centers for Disease Control and Prevention for current information prior to and during your travel. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Although we specialize in student and youth discounts, most of our promo codes apply for all ages. Search for the total number in your party and log in (or Sign up) as yourself. Booking Conditions - StudentUniverse Prices are not guaranteed until full payment is made. Where we incur any liability for a travel service provider change or cancellation fee for any booking which you change, you agree to compensate us for the amount of that fee. Any fines, penalties, payments, delays or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility (except to the extent caused by fault on our part). To make a booking, click "Buy Now" and follow the prompts that appear on-screen. Most Popular. Coronavirus Airline Policies - StudentUniverse Please note that this does not mean that your order has been accepted. We offer exclusive student flight discounts that can't be found anywhere else and offer steeper flight and travel deals when we know students want to travel. Keep in mind that not all flights will be available to book with creditsthus why you'll need to give us a call to finalize your new booking. All bookings are subject to the terms and conditions and limitations of liability imposed by these travel service providers. Once you call, you can leave your number for a call back when we get to your place in line. Upon confirmation, any arbitral award may be enforced in any court of competent jurisdiction. If you book a package which does not include flights, our ABTA membership means that we provide financial protection for your money. You will be asked to sign up or log in. They may change due to air traffic control restrictions, weather conditions or operational requirements. We will not be liable for any loss you incur if and insofar as you are able to claim for damages under a travel insurance policy. Alternatively, you can contact ABTA Information Department on 0203 117 0599 (calls will be charged). This page sets out the Terms and Conditions under which you . For students and those under 26, our cheap flights, hotels and tours make it affordable to travel anywhere you want to go. However, sometimes the deal may not be available for all dates or to/from all airports. StudentUniverse is not an insurance company. Yes, your travel credit is good for the same airline as your original flight. Airlines have been updating their policies regularly as the situation is changing. The prices of these tours are based on rates in effect (including foreign exchange rates) at the time of printing and are subject to change without notice. Since we incur costs in cancelling your travel arrangements, you will need to pay our administration charge of 125 per person per booking (or such other amount specified in your travel documents). Student Travel Deals - Free Membership | StudentUniverse We encourage you to review the privacy notices of any third party service provider whose services we arrange on your behalf. To find out if there is a fare difference . You should be able to view your travel credit in the "My Wallet" section of your account when logged into our site. For all travel we strongly recommend that you take out appropriate travel insurance to cover your travel arrangements. It was officially launched in 2000 and remains a privately-held company. On the ticket, they have a link to go to the website of the airline. In addition, StudentUniverse has its own cancellation policies and rules to which you also agree: Cancellation received 60 days or more before departure of first product to depart in relevant booking: Deposit to be held. However, reimbursement by an airline of the cost of a flight that forms part of a package does not automatically entitle you to a refund of your entire package travel arrangement cost from us. Yes! If you have a flight booked for later in the year, your flight may or may not be eligible for a refund, depending on the airline. I have questions about baggage. Unfortunately if we cant reach you, our agents have to move on to help other customers. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements. Make sure there are enough seats remaining for your party and let everyone go through the checkout process. You may, however, choose the law and jurisdiction of Scotland or Northern Ireland if you wish to do so. Refund Policy. StudentUniverse is not responsible for an airlines not providing you with a seat on a later flight, nor any additional charges that the airline may impose for this reason, nor the full loss of value in your ticket. We bring to your attention the existence of a 'Community List', which contains details of air carriers that are subject to an operating ban within the EU. More information on key rights under the Package Travel Regulations can be viewed at: studentuniverse.co.uk/students/package-travel-rights. No, please dont! Please speak to one of our consultants for further details. Our liability in respect of packages arranged by us, except in cases involving death, injury or illness, is limited to a maximum of three times the cost of your package travel arrangement. , If any of you students travel as much as I do, use @StudentUniverse literally just paid half price for my flight home from Europe!, @StudentUniverse always comes in clutch with the flights., Promo codes straight to your inbox so you can double dip and save even more on your discounted airfare. How do I change or cancel my flight ticket due to COVID-19 / Coronavirus? Your travel credit is associated with your original booking. If you do not fulfill the age and status requirements of your ticket, your booking may be cancelled. In addition to our administration charge, you will have to pay the travel service providers applicable cancellation charges. Expires shortly ERE Show Coupon Code in Student Universe coupons $30 OFF COUPON CODE Up to $30 Off With Code Other examples of minor changes include alteration of your flight departure time by less than 12 hours, changes to aircraft type and change of accommodation to a comparable or higher standard. To find out if there is a fare difference for the change you are looking to make, please contact us by phone. When assisting with an international travel booking, we will assume that all travellers on the booking have a valid passport. Our registered office is at Level 6, CI Tower, St Georges Square, High Street, New Malden, Surrey, KT3 4TE. All orders are subject to acceptance by us acting on behalf of the provider. The merchant should process the refund through the same technology used to make the original sale. We are committed to protecting your personal information and will process your personal information in accordance with our Privacy Notice, available online at studentuniverse.co.uk/students/privacy-notice or in store. Tuition. We offer more than just airfare for students; we offer fares for Youth (ages 16-25), Faculty and airfare for everyone else. Does The StudentUniverse Check Student Status? We believe that travel is essential to a modern education and that students return enlightened and inspired. If we have arranged a package for you and you are prevented from taking your travel arrangements you may make a request to transfer those arrangements to another individual. Where we accept your order, we will confirm such acceptance to you by sending you an email that confirms that the booking has been accepted on behalf of the provider. It is strongly recommended that you communicate any complaint to the travel service provider in question as well as your travel consultant without delay. If you do not fly on the departure portion of your reservation, you will lose the full value of your ticket(s). StudentUniverse: Cheap Student Flights, Hotels & Travel Deals It is entirely at the airlines discretion to provide you with a seat on a later flight. When changing travel arrangements we may have to rebook you to current fares and rates, which may result in an increase in the cost of your arrangements, in addition to our administration charge and the travel service providers change fees. That depends on a variety of factors, including the Covid case levels in your home and in the destination, your personal health and comfort levels, the restrictions of your home country and destinations and other factors. Am I eligible to purchase a ticket? Your refund and remedy rights as set out in these Booking Conditions are subject to your rights under the Package Travel Regulations and the Consumer Rights Act 2015.

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