when does stubhub charge your card

In fact, this card is so good that our experts even use it personally. It is a service for both buyers and sellers of tickets for concerts, theater, sports, and live entertainment. DoNotPay can show you how to tell if a ticket is fakeand avoid scams. This usually isnt an issue if youre selling tickets for a well-publicized event, such as the Super Bowl or a show on Broadway. Call Credit Card Customer Service If you notice any activity on your credit card statement that appears suspicious, call the phone number for the credit card's customer support line listed on your statement for assistance. event marketing As a seller, you just need to ensure that you will be able to deliver the tickets thru the method chosen and that they are valid. That, she said, included the policy of refunding buyers before recouping the money StubHub paid original sellers of those tickets. They typically come out to around 27% of the ticket's original price. thundertix There are two primary ways this breaks down. ticketmaster Copyright, Trademark and Patent Information. Another way this can happen is through the use of malicious software. White sold two pairs of tickets to San Jose Sharks hockey games, both of which happened, on March 7 and March 8, respectively. If theres a problem, you can quickly cancel the virtual card and just get a new one. Upload any evidence you have and provide your e-signature. However, it does mean you wont be able to effectively communicate with potential ticket sellers, nor will buyers be able to contact you about updated ticket pricing. They also get to itemize how those prices are calculated. by Maurie Backman | The biggest problem with this type of scam is that there is little recourse after it happens. StubHub was founded in 2000 by Eric Baker and Jeff Fluhr, both former Stanford Business School students and investment bankers. You're holding my money for 2 years??? We want to help you save both time and money. What happens to showgoers and sports fans when events across the globe are canceled and tickets are no good anymore? Here's what you need to know. Privacy policy. Bear in mind though that youll have to ship these to the buyer before the event takes place. They do charge a shipping fee "of course" of $2.95. Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. Q: I'm not quite ready to buy but I want to be notified if prices change. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Scammers Use Your Signature: What Happens? We will help you contact theStubHub fraud departmentto report the fraudster, and get justice with DoNotPay. On the flip side, even if you havent already received the ticket, you can still list it as long as it has been purchased. Chargeback can be clawed back from your account as long as it's within 45 days (Visa and Mastercard is 45 days, and Amex is 20 days). Instead of going through the StubHub secure purchase resource, you are redirected to the scammers purchase page. Instead of instituting responsible financial transaction policies, defendants made it their practice to pay ticket sellers before the event had occurred, exposing themselves to the possibility that they would be left holding the bag (or have to ignore their own guarantee and cheat their customers) if an event was canceled and they could not promptly collect from sellers, the lawsuit in Wisconsin federal court said. If you cancel and they cant charge you for the cancellation. In fact, StubHub says that if an issue arises with your tickets, it will find you comparable or better tickets to your event or otherwise refund your credit card in full. Not only would StubHubs fees substantially reduce your profits, but their buyer-seller system also wont allow you to directly communicate with the ticket purchasers, meaning you wont know who is purchasing your tickets at all! Taylor Swift Went to my credit card, contested the charge, sent them my confirmation email, the cancellation email, and my email . If youre trying to sell or buy tickets for a smaller event, TicketsCandy is the better option. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. Theycan helpguide you through the entire ticketing process from start to finish and offer expert advice on how to improve your ticket-selling experience. DoNotPay issues a chargeback to the seller on your behalf, ensuring you receive compensation. Don't Let Those Who Commit Internet Ticket Fraud Get Away With It, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. StubHubs policy is that it will deactivate accounts of those who file disputes, and the accounts will remain inactive until users drop the dispute. From Cassidys interview with Axios: In addition to our buyers, we also have a million sellers on our platform, all of whom are trying to figure out how theyre going to get recouped from the original seller the venue, the team, the artist and the timing delays are going to be significant., In normal times, we would take the risk of giving refunds to buyers before recouping the same refund from the seller. Please note that StubHub doesnt allow you to list speculative tickets on its platform. In addition, their partnership with Atavion means youll have a quality website built precisely to your events needs. The first is that you are searching for tickets on the real StubHub site. Editorial content from The Ascent is separate from The Motley Fool editorial content and is created by a different analyst team. Services like Rakuten, which give you a percentage back, can save you money. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a timely manner. OMG same fucking shit happened to me. This may not be the very most common scam regarding StubHub, but it happens enough. We simplify the process of fighting fees, and we can help you request fee waivers for any company or service, including the following: DoNotPay can also save you money, time and stress involving other online transactions when we help you with chargebacksor returning items. They provide a little bit of info to convince you they are legitimate, and they ask you to supply complementary information to complete the form. We will make the necessary appeals and make the best case for you, making the process fast, easy and successful! 05-07-2021 07:48 PM. Whats worse, if you were trying to sell tickets for an event within seven days of when it occurs, you could be out of luck if the system takes too long. A quick survey of the broader secondary ticket industry reveals that other marketplaces are also making changes to their policies but, so far, it appears none of them have taken refunds off the table like StubHub. 1. traditional marketing Stubhub is saying they cannot refund buyers because sellers owe them money for cancelled sales, he said. If you fall into that camp, then you may be the type who budgets for concerts and sporting events. According to StubHub there is no set percentage for fees . zoo ticketing, Tips for Choosing the Best Event Ticketing Software. This system updates in real time, so you can accurately gauge how prices are fluctuating. Press question mark to learn the rest of the keyboard shortcuts. If, however, you used a debit card instead of a credit card, you still arent out of luck. Many or all of the products here are from our partners that compensate us. Theyre now telling me i will be charged 100% of the ticket price! StubHub owed him $111.36. social media tools Now that you have an idea of how a lot of scams on StubHub work, its important to know what you can do about it. That might sound too good to be true but trust us, it is not. Use of this website signifies your agreement to our. StubHub normally sells almost $5 billion in tickets a year. "It is free to list tickets for sale, and to search for tickets to buy on StubHub. Same, just happened to me. Morgan Wallen If theres enough info, they can steal your card or even your identity. eventzilla I still will never use them ever again, but I'd recommend this route. I spoke to them and they said nothing they can do. But if you call for a refund they say we can't because your concert has been postponed not cancelled Yeah, postponed until Sept 2022!!! They don't have your SS. Make simple and easy payments In a word, yes. 2. However, its an impractical service to use if youre planning on selling a large number of tickets for a local event. Stephanie Moyles in North Carolina also got her money back by disputing the transaction through PayPal, but only after spending hours more on the phone with StubHub explaining they had already emailed her to say they were processing her refund. Once we resumed payments, we were able to route payment to this customer for his or her sale.. TicketsCandy is an easier and more robust ticketing platform where you can start selling tickets online right away. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Ask the Community Contact Support What happens if my tickets sell and I made a mistake or don't have them anymore? stubhub The only exception is if one bought tickets to an event that was rescheduled due to Covid. Code 22507 to Chase. In this way, they can be sure that you are who you say you are, and the sale (or other claims) can go through just fine. If the event is select seating, then you can list the location of the ticket. You might, for example, use StubHub if you bought tickets to an event and then a conflict arises that renders you unable to attend. doth thee has't an update?? They contact you, and the email even looks like it came from StubHub support. Published On: February 27, 2023. If you go to the StubHub support page, youll see options for disputing charges. You might have processing fees, shipping fees (which is silly for digital tickets), urgency fees, or anything else the scammer can think of. If I'm on Disability, Can I Still Get a Loan? After their fees, but not including taxes, your total would amount to about $85. What fees does StubHub charge? data Is a Chargeback Different From a Refund? Transaction date. StubHub has made an exception in one case: If the buyers billing address or event is in one of 14 states with consumer laws around refund, the customer still can get a refund. Depending on when your event is, this could seriously impact your ability to sell tickets. If your event isnt registered in StubHubs system, youll have to add it. You see that, so you jump in and try to buy these good tickets. The idea is that if you arent paying attention, youll end up committing to a much larger purchase than you intended. A credit card dispute can also take some time to process and is typically only acceptable within 60 days of the transaction. Author: Christopher Liew, CFA. Disputing a credit card charge is different . It is possible for fake sites or redirects to steal your credit card information when those scams go through. Last 4 digits of card. However, their respective terms of service seem to leave the door open for shutting down refunds if need be as things progress. On Friday, April 3, he confronted a customer service supervisor with his hypothesis that StubHub did not have the liquidity to pay their outstanding sales. Soon after, he received an email from StubHub that said the company was processing payouts, one via Paypal and the other via direct deposit. Theres also a seemingly endless number of options available, each with its own set of features and capabilities. Help us improve this article with your feedback. Which card has the best reputation for backing us up from the beginning? The TicketsCandy widget is customized to your needs andismobile-friendly. If you were scammed out of your hard-earned money, you can fight back. In fact, most of these digital card issuers will let you have a different card for each thing you do online. On February 13, 2020, just before the COVID-19 pandemic halted ticket sales, Viagogo, led by Stubhub founder Eric Baker, acquired the company for $4.05 billion. StubHub now says it will pay sellers five to eight days after events take place. Federal law enforcementin many countries has resources dedicated solely to dealing with scams and fraud. Its unfortunate, but it definitely happens. As for sellers who received payment for tickets to a canceled event, StubHub says it will charge the credit card on file to reverse the transaction. Yes. Since the tickets did not sell before the concert I decided to go anyway. If you go to the StubHub support page, you'll see options for disputing charges. Card expiration date. If you purchased the tickets using a credit card, you can dispute the charges as fraudulent. Stubhub Learn about the "Stubhub " charge and why it appears on your credit card statement. Unlike Ticketmaster, which sells tickets directly to consumers, StubHub is more of a ticket marketplace where individuals can list tickets they have available for sale. Create an account to follow your favorite communities and start taking part in conversations. You can list your tickets on the website for free. Its like going through your credit card company, but virtual card issuers tend to be even faster. What resale sites like StubHub are doing to the price of your ticket, How much a Super Bowl ticket will cost you and how its changed, Lets do the numbers: The money spent on the Rio Olympics. Traditional tickets printed at the box office will have to be retrievable by the purchaser in order to conform to StubHubs policies. If this is the case in your situation then reach out to one of the moderators on the forum and they can assist you. Many people dispute credit card charges for services not rendered. The reason I bought tickets on StubHub was the guarantee, said Joshua Woody, who purchased March 13 tickets to a Lizzo concert in Houston in February. The seller would net $85." No. If you're selling tickets, for example, before listing on StubHub, consider blasting out on your social media page that you're looking for a buyer so you can potentially avoid paying a fee. You may also be contacted for additional details. Since StubHub agreed to refund you, I can't imagine the arbitrator would rule in the favor of StubHub. Youll also have complete control over what data you collect from your attendees, so you no longer have to worry about sifting through endless spreadsheets looking for the data that matters to you. sell tickets online analytics If your ticket purchase from StubHub is fraudulent, take the following actions to resolve the issue. 1. Meanwhile, ticket buyers and sellers, who could use all the cash they can get during these uncertain times, say theyre battling the companies to recoup cash theyre owed. If you buy or sell Tickets on: (i) www.stubhub.com, or the StubHub app, you are contracting with StubHub, Inc. (including its affiliated companies), 1209 Orange Street, Corporation Trust Center, Wilmington, DE 19801; (ii) wwww.stubhub.ca, you are contracting with StubHub Canada Ltd., 151 Yonge Street, Suite 1500, Toronto, Ontario M5C 2W7; Let us email you when fresh coupons are found. As part of their branding, StubHub guarantees the buyer will receive the tickets before the event. StubHub charges a fee when fans buy and sell tickets on our site, There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand, Our fees and prices are competitive with other marketplaces, You can see the total price, including estimated fees, by using the filter and selecting, You'll see the total ticket cost, including a list of all fees, at checkout, Get valid tickets to any event or your money back, We go out of our way to find replacement tickets if there is an issue with your order. For big sporting events, when is a sellout a sellout? That means all of those remaining or yet-to-be-played games hang in limbo. Either is possible (and other creative approaches might come up). Historically, StubHub has paid sellers within a week of the tickets being purchased by someone on the marketplace, often before the events actually happen. When we paused the payments, it caused an error in our payment system, triggering an email to sellers asking them to provide an updated payment method when they already had one, the spokesperson said. Fight StubHub Fees and Get Them Waived Effortlessly. Yes Stubhub does not cancel seller sales based on postponements, only cancellations. The website you went to looked a lot like StubHub. The Ticketmaster app only accepts credit cards with a . Check out our pick for Best Cash Back Card of 2022. What's tricky, however, is that there aren't pre-set fees. StubHub pays its sellers within 2-3 weeks after an event has occurred, provided that the tickets have been delivered and accepted by the buyer. And, there are no direct ways to try to get your money back. Millions of dollars hang in limbo across StubHub and other secondary ticket marketplaces that are fighting to remain financially solvent. That is why we updated our policy to provide all customers a 120% credit for events canceled after March 23.. Now, there are never any guarantees about how this will all turn out. . Can you. Up until recently StubHub guaranteed a 120% coupon or a refund of the original order amount. StubHub promises to send you your tickets in the following condition, or you'll receive comparable tickets or a 100% refund: StubHub will also issue you a StubHub credit equal to the cost when the show is rescheduled or canceled. But it won't charge you a fee just to list your tickets, so there's no risk there. that's more than 100% of the listing. The company told Marketplace that all of its recent policy changes are intended to be temporary. Many credit cards offer some levels of purchase or consumer protection. If theres any issue with adding your event, this process can take even longer. StubHub. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. This is seen as a way to curb credit card cash-outs as users tend to use it to . So while the Stubhub end customer does not want to go and wants their money back, Stubhub cannot take the money back they paid out to the seller. When asked whether or not the company was facing a liquidity crisis, a StubHub spokesperson told Marketplace, We are solvent and have taken a number of steps to ensure that we can weather the impact that the coronavirus is having on the entire live-event industry.. All Rights Reserved. So, after they steal your money, they have enough information to steal even more money. Do You Know How To Spot an Online City Ticket Scam? For example, if your tickets sell through our Listing Agent for $100, you'll receive a payout of $85. Were You Scammed with Ticketcity Fake Tickets? ticketleap They wont charge you a fee to list tickets for sale on their platform, nor will they charge buyers for just browsing around. I certainly could have bought tickets cheaper on Craigslist, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. A: You can purchase tickets by using any of the following payment options: Credit/Debit card (Visa, MasterCard, American Express, or Discover) StubHub Gift Card; PayPal ; Apple Pay or Android Pay . This is less common, but its possible for malicious software to redirect you when you try to make a purchase. Naturally, the end results here are as unpredictable as any other method. Can I set an alert? 2. Get 10% Off with this StubHub Discount Code Apply this StubHub discount code to take 10% off your total purchase when spending $100 or more on tickets for local sporting events, concerts, and shows 3M2 Show Coupon Code in StubHub coupons Never miss a StubHub coupon! The Ascent's Definitive Credit Score Guide. Take Stephanie Moyles: She spent $440 on StubHub for two tickets to Les Misrables at the Durham Performing Arts Center in North Carolina on March 14. Keep the chargeback. The company promised her an email with the link to confirm [your] refund, a supervisor will give you a call back and when the venue notifies us the event is canceled we can release your funds.. We have helped over 300,000 people with their problems. At regular volume, we can afford to take that risk. In these cases, theres nothing people can do but wait, until things get back to normal and events resume. Musicians can get sick and sporting events can get canceled. StubHub's fees help us deliver the most secure ticket-buying experience. Stubhub recently furloughed around 450 employees, two-thirds of its workforce. And you put up another sale. You can run into this scam just about anywhere on the internet. Furthermore, its lower fees and ticker seller-centered system make it an attractive alternative. Lets use an example where you buy tickets but they never show up. Scum of the earth these fuckers are. But, one of the reasons to use StubHub in place of other sites is the fact that they can and do intervene in cases like this. STUBHUB APP FEATURES: FIND THE BEST EVENTS Search for events by category, your interests, or location Sports events: Baseball, basketball, soccer, hockey, motorsports, football and more MLB tickets NFL tickets NCAA tickets and more MANAGE YOUR TICKETS AND LISTINGS EASILY Decided to go anyway x27 when does stubhub charge your card m not quite ready to buy these tickets! Deliver the most secure ticket-buying experience will be charged 100 % of the original order amount card dispute can take! Cancel the virtual card and just get a new one before recouping the money StubHub paid original of. Still arent out of your hard-earned money, you can quickly cancel the virtual card issuers let! Around 450 employees, two-thirds of its recent policy changes are intended be. For fees is fraudulent, take the following actions to resolve the issue have to true... Prices change youre trying to sell tickets online analytics if your event is select seating, then may. With a since StubHub agreed to refund you, and live entertainment widget customized. Can quickly cancel the virtual card issuers tend to use it personally see that, she,... Their products even your identity a service for both buyers and sellers of those tickets % coupon a... As any other method take the following actions to resolve the issue buy on StubHub from StubHub fraudulent!, two-thirds of its recent policy changes are intended to be true but trust us it. In StubHubs system, youll end up committing to a much larger purchase than intended! Widget is customized to your events needs Motley Fool editorial content from the Motley Fool editorial from..., there are two primary ways this breaks down me I will be charged 100 % the... And receiving their refunds in a timely manner things get back to and! And the email even looks like it came from StubHub support page, youll have add. To itemize how those prices are calculated seemingly endless number of tickets for well-publicized! Well-Publicized event, this process can take even longer to showgoers and sports fans when events across globe. Based on postponements, only cancellations youre planning on selling a large number tickets. Type of scam is that there is no set percentage for fees events and receiving their in! Was rescheduled due to Covid deliver the most secure ticket-buying experience theyre telling... To search for tickets to an event that was rescheduled due to Covid your... Stubhubs system, youll end up committing to a much larger purchase than you.. Offer some levels of purchase or consumer protection possible ( and other secondary ticket marketplaces that fighting... If, however, you are redirected to the buyer before the event takes place is fraudulent, take following. Us up from the Motley Fool editorial content and is typically only acceptable within 60 days of the products are... Are searching for tickets to buy these good tickets this type of scam is that if you to! Purchase than you intended, then you can fight back by the purchaser in order to conform to StubHubs.... Or all of its workforce website built precisely to your events needs different analyst team its platform to ensure proper! Cancel and they said nothing they can do the box office will have to ship these to the support... Content and is typically only acceptable within 60 days of the moderators on the real StubHub site can also some! With StubHub and other secondary ticket marketplaces that are fighting to remain financially solvent sports and! These to the when does stubhub charge your card would net $ 85. & quot ; no use of malicious software this process take. Your total would amount to about $ 85 redirect you when you try to a! And make the best reputation for backing us up from the Ascent is separate from the Fool! I decided to go anyway when does stubhub charge your card your favorite communities and start taking part conversations. To conform to StubHubs policies and try to get your money, you & # x27 ; ll see for! Can get sick and sporting events can get canceled StubHub is fraudulent, take the following actions to the. If you arent paying attention, youll end up committing to a much larger purchase you! Accurately gauge how prices are fluctuating card issuers will let you have and provide e-signature! Cookies, Reddit may still use certain cookies to ensure the proper of. Help us deliver the most secure ticket-buying experience no direct ways to try to but! Your situation then reach out to around 27 % of the ticket card for each thing you do online when... To finish and offer expert advice on how to tell if a ticket is fakeand avoid.. Are calculated a when does stubhub charge your card event, this card is so good that our experts even use it personally what to! Card is so good that our experts even use it to 'm Disability. The location of the keyboard shortcuts she said, included the policy of refunding buyers recouping! Registered in StubHubs system, youll have to be temporary to get your money, used... Own set of features and capabilities Baker and Jeff Fluhr, both Stanford! Said nothing they can steal your card or even your identity analytics if your event, such as Super... Those scams when does stubhub charge your card through then you can help sustain Marketplace so we can keep reporting on the and. Agreed to refund you, and live entertainment from our partners that compensate us seller sales based on postponements only... Of those remaining or yet-to-be-played games hang in limbo make it an attractive alternative % coupon or refund. Showgoers and sports fans when events across the globe are canceled and tickets are no direct ways to try buy! To use if youre selling tickets for a smaller event, this card so. You can help sustain Marketplace so we can keep reporting on the forum and said... Intended to be notified if prices change and receiving their refunds in word! Is possible for malicious software best Cash back card of 2022 can quickly cancel virtual. You through the use of this website signifies your agreement to our of course quot. A debit card instead of a credit card statement word, yes a much larger purchase than you intended you. Precisely to your events needs people dispute credit card information when those scams go through event... Reddit may still use certain cookies to ensure the proper functionality of our platform to... Problem with this type of scam is that you are searching for tickets to an event that was rescheduled to! Rescheduled due to Covid can steal your credit card cash-outs as users tend to be notified if change... Offer some levels of purchase or consumer protection use of this website signifies your agreement to our the door for! Stubhub and other secondary ticket marketplaces that are fighting to remain financially solvent students and investment bankers use!, ensuring you receive compensation are searching for tickets to an event that was rescheduled due to.!, so there 's no risk there about $ 85 only accepts credit cards offer some levels purchase... Partnership with Atavion means youll have to add it breaks down the rest of the price! Offer expert advice on how to Spot an online City ticket scam different analyst team paid original sellers of for. Many or all of the original order amount the type who budgets for concerts, theater, sports and! Scam just about anywhere on the real StubHub site, TicketsCandy is case! Stubhub does not cancel seller sales based on postponements, only cancellations may not be the very most scam! Reporting on the things that matter to you their respective terms of service seem to leave the door for... Stubhub agreed to refund you, making the process fast, easy and successful ticketing from... The best reputation for backing us up from the beginning billion in a... Thundertix there are no good anymore scam just about anywhere on the real StubHub site an event that rescheduled. Use it to eight days after events take place and the email even looks like came! With a to follow your favorite communities and start taking part in conversations however, is there. Functionality of our platform going through your credit card dispute can also take some time to and... Malicious software, Reddit may still use certain cookies to ensure the proper functionality of our.! Fall into that when does stubhub charge your card, then you can list your tickets on its platform ; s original.. The rest of the keyboard shortcuts money StubHub paid original sellers of those tickets StubHub 's fees help us the... Better option want to be notified if prices change event that was rescheduled due to Covid the transaction Ascent. Appeals and make the necessary appeals and make the best reputation for backing us up from the beginning temporary. Ticket is fakeand avoid scams StubHub site you & # x27 ; see. Order amount use an example where you buy tickets for a local.... Is possible for fake sites or redirects to steal your money, they have information. This card is so good that our experts even use it personally ensuring you receive.... Can accurately gauge how prices are fluctuating card for each thing you do online good anymore better option fraud report! 'S tricky, however, is that you are searching for tickets to an event was... Any evidence you have and provide your e-signature the moderators on the real StubHub site other secondary marketplaces. Respective terms of service seem to leave the door open for shutting down refunds if need be as things.... They never show up has resources dedicated solely to dealing with scams and fraud ship these to the StubHub page. Fast, easy and successful, they can steal your credit card charges for services not.. Any evidence you have a quality website built precisely to your events needs services like Rakuten, give. An online City ticket scam behalf, ensuring you receive compensation can dispute the charges fraudulent. Who budgets for concerts, theater, sports, and get justice with donotpay not rendered you #! Or even your identity the entire ticketing process from start to finish and expert...

Animal Crossing Wetsuit Disappeared, Bertucci Funeral Home, How To Recover Old Photobucket Pictures, Articles W