athenahealth patient portal login

or general questions about the Portal should be directed to your medical provider or their office staff by signing into the Patient Portal and sending a secure message or calling your medical provider's office. The Practice Entities have no control over the security or privacy practices of these external websites. To use Self Check-In through athenaPatient, your provider must have this feature enabled at their practice. If such messages are made part of your permanent medical record, they will be accessible to our current and future staff members who are involved with your care. If you have any questions about this Policy or any other aspects of your privacy with respect to athenahealth (including our processing of your personal information), please contact us at: athenahealth, Inc., Attn: Chief Compliance Officer, 311 Arsenal Street, Watertown, MA 02472. or general questions about the Portal should be directed to your medical provider or their office staff by signing into the Patient Portal and sending a secure message or calling your medical provider. . Please do not expect a response on weekends or holidays. Please click OK to continue your session. It is at your provider's discretion to make test results available. Were leveraging our technology and expertise to pursue our vision of creating a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Information we automatically collect from your use of the Portal: When you communicate with us or access the Portal and servers through a browser, application, or other client, our servers automatically collect and record information. You understand that Patient Portal provides you with online access to some clinical information about you. This will bring up a list of accounts and settings. It is your responsibility to login to your Patient Portal account and read the messages promptly. How do I view messages and/or responses from my provider? How soon can I expect a response from my provider? The Patient Portal (the Portal) is an Internet service, powered by athenahealth, Inc. (athenahealth, our,us, or we), which allows patients and other authorized users to coordinate and manage their medical care with their health care providers. Share information with your family, close friends, or others involved in your care, Share information in a disaster relief situation, Include your information in a hospital directory. Our easy-to-use, integrated suite of products and services can help accelerate your entire revenue cycle and maximize your financial outcomes. Fully integrated workflows, functionality, and an intuitive patient interface make athenaTelehealth easy for clinicians and patients alike. You cannot recover any other damages, including consequential, lost profits, special, indirect, incidental, or punitive damages. Can I access appointments, messages, and/or test results for family members or others I may be caring for? While we use state-of-the-art security, no system can guard against risks of intentional intrusion or inadvertent disclosure of information. When you click the. Your Patient Portal service will be discontinued if you no longer have a primary care provider who participates in Patient Portal at your practice. Select your provider and office location. Adobe Acrobat is required to view and print statements and forms on the Patient Portal. None of the Practice Entities or any of their contractors or subcontractors shall be liable for any loss, injury, illness, damages, or claims of any kind resulting from your failure to timely read messages you may receive through Patient Portal. athenahealth reserves the right to make periodic updates and revisions to this Policy. trouble logging in, password assistance, access to family members information etc.) Your Patient Portal service will be discontinued if you no longer have a primary care provider who participates in Patient Portal at your practice. The Practice Entities are intended third-party beneficiaries of this agreement and entitled to enforce all terms and conditions of this agreement. We reserve the right to change the terms, conditions, and notices under which Patient Portal is offered. In this case, the athenaPatient app will show all data for all persons you are authorized to access and view. Click on the back arrow to return to the Patient Portal. You may not assign or transfer your Portal account or share your Portal login, password or any other credentials with any other person without our consent. As a user of Patient Portal you hereby agree that you (and not the Practice Entities) are solely liable for viruses, worms, Trojan horses, cancel bots, and other electronic mechanisms designed to destroy or impair the functioning of computer systems already residing on your PC and/or mobile device. You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting. In the meantime, you can always log into your Patient Portal using a web browser to check this information. To register for the Patient Portal, click the, To sign in to the Patient Portal, click on the, We have made our sign-in process easier. Improve clinical efficiency and financial performance with comprehensive support that scales as your needs evolve. If you do not see a Check-in or Continue Checking In button for a listed appointment, it means the appointment is not available for check-in at this time. . All content included in Patient Portal and on all of our, including, but not limited to, text, photographs, graphics, button icons, images, artwork, names, logos, trademarks, service marks, and data ("Content"), in any form, are protected by U.S. and international copyright and trademark law and conventions. The Portal does not respond to web browsers' Do Not Track signals. Yes. Use of our website is unauthorized in any jurisdiction that does not give effect to the terms and conditions set forth herein. We may use your information for the following purposes on behalf of your health care provider including, but not limited to, those listed below: For purposes of making the Portal available for your use; To allow you and any other users you authorize to coordinate and manage your medical care with your health care providers. We can use and share your health information to bill and get payment from health plans or other entities. Meet patients where they are and deliver vital care while helping maintain your practices schedule density. Posting of information to your Patient Portal account is at the sole discretion of your individual physician(s). What do I do? To prohibit unauthorized access, all medical information is stored behind our firewall in our electronic medical record system. The Patient Portal provides patients of athenahealth customers access to personal health information, appointment scheduling, check-in, test results, billing and payment management, and other capabilities. To prohibit unauthorized access, all medical information is stored behind our firewall in our electronic medical record system. How do I edit how my contact preferences for different types of notifications? You have given us your consent to share or use information about you; We believe that we need to share information about you to provide a service that you have requested from us or from your health care provider/ our Clients; We are complying with laws or responding to lawful requests and legal process or responding in an emergency situation; We believe it is necessary to protect our rights and the security of our Portal, or the rights of our customers or partners, or to avoid liability or violations of the law; or. Some or all of these limitations or exclusions may not apply to you if your state, province, or country does not allow the exclusion or limitation of incidental, consequential, or other damages. We grant to you a non-assignable, non-sublicensable, terminable, limited license to make personal use of our website, Patient Portal, and the associated services in accordance with these terms and conditions. It is your responsibility to login to your Patient Portal account and read the messages promptly. For the best experience when using our site, please update to the latest version. Please try again. If you are authorized, a family access account can be created that will allow you to access selected family members' health information. We may share data with business associates working on our behalf to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. Let us know in writing if you change your mind. If you have already started checking in but havent finished, you will see a button on the appointment card labeled, The first way to send a message is to navigate to your, The second way to send a message is to click on an existing message in either your Inbox or Sent tab views. Why doesn't anything happen when I click on a medical form? If you tell us we can, you may change your mind at any time. How do I schedule an appointment through athenaPatient? Dial 911 in the case of a medical emergency. Improve your quality program performance with expert, end-to-end support. Follow the prompts and check in to your appointment. Urgent matters should not be dealt with via the Patient Portal. We have implemented technical, administrative, and physical safeguards, which are designed to protect your information from unauthorized use and access. These terms and conditions constitute a binding agreement between you and Ascension Medical Group Saint Thomas ("we," "us," or "our"). Dial 911 in the case of a medical emergency, If you are currently taking Valsartan, a blood pressure medication, please click. We can share health information with a coroner, medical examiner, or funeral director when an individual dies. Ask us how to do this. By accessing or using Patient Portal, you acknowledge that you have received and read a copy of our Notice of Privacy Practices, which can be found in paper copy at our office locations or through your Patient Portal account under the "Forms" link. Login Solutions Electronic Health Records Revenue Cycle Services Patient Engagement Population Health Telehealth Platform Services Marketplace Program Advisory Services Who We Serve Medical Practices Hospitals & Health Systems Specialty Practices Partners Payers Employers Ancillary Service Organizations Start-up Practices About Who We Are You can access it 24 hours a day, and it will help you with your needs. Below you will find answers to commonly asked questions concerning the website. If your healthcare provider uses athenahealth products, there are a few ways you can create an account with us to access your Patient Portal. By accessing or using Patient Portal, you further agree that any and all such modifications are effective and binding upon you immediately upon posting of the modified version. For more information see: We can share health information about you for certain situations such as: We can use or share your information for health research. Deliver quality care more easily with customizable documentation templates, automatic patient record sharing, and the ability to practice when and where its convenient. athenahealth is your provider's trusted billing partner for secure online payment. This information may include: your. Deliver quality care more easily with support that helps improve your clinical efficiency and financial performance. All communications between you and our health care team using Patient Portal are carried over a secure, encrypted connection directly into our electronic medical record. Were investing time, resources, and a lot of heart in pursuit of helping to create a healthier future for everyone. You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting. By agreeing to these terms and conditions, you acknowledge that you are at least 18 years of age, or legally emancipated, and that you are requesting access to Patient Portal. You are solely responsible for any sharing of Patient Portal content that you intentionally or unintentionally communicate to others. The Patient Portal (the " Portal ") is an Internet service, powered by athenahealth, Inc. (" athenahealth ", " our ", " us ", or " we "), which allows patients and other authorized users to coordinate and manage their medical care with their health care providers. By using Patient Portal, you understand that not all of your medical record with us will be accessible through your Patient Portal account. By accepting these terms and conditions, you certify that you are authorized to open or access the account you are requesting and that all information you have provided to us is true and correct to the best of your knowledge. How do I know which of my family members data is being shown in the athenaPatient app? Any other information you provide to us while you use the Portal or communicate with us in connection with your use of the Portal. We will not retaliate against you for filing a complaint. This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Failure to comply with any of the terms and conditions contained herein may result in revocation of your license and cancellation of your Patient Portal account, including the right to access information through Patient Portal. Various features may be available on the portal at your practice's discretion, including the ability to send messages to your health care providers, schedule appointments, and pay bills online. We can use and share your health information to run our practice, improve your care, and contact you when necessary. Select the message type from the dropdown options based on the topic of your question. What if I'm unable to access the Patient Portal? How do we typically use or share your health information? How do I edit how my contact preferences for different types of notifications? The Patient Portal (the " Portal ") is an Internet service, powered by athenahealth, Inc. ( " athenahealth ", " our ", " us ", or " we " ), which allows patients and other authorized users to coordinate and manage their medical care with their health care providers. Please click OK to continue your session. See how we serve Hospitals and Health Systems, See how we support Member-centric Organizations, See how we support Ancillary Service Organizations. You are solely responsible for any sharing of Patient Portal content that you intentionally or unintentionally communicate to others. This data is used to deliver customized content within Patient Portal to patients whose behavior indicates that they are interested in a particular subject area. If its available: How do I complete the necessary documentation and check in before arriving for an upcoming appointment? These messages may contain information important to your health and medical care. Any active patient over the age of 13 is eligible to register for and use the Patient Portal. If you are authorized, a family access account can be created that will allow you to access selected family members' health information. Thank you for downloading athenaPatient! How do I register for the Patient Portal? Indicate your contact preferences for different types of notifications. You have the ability to accept or decline cookies. One connection at a time. Navigate to your Patient Portal login page. Drive better RCM outcomes by gamifying your revenue cycle processes. This error occurs when there was an issue during the login process. As we provide your health care, we are required to maintain documentation of your medical history, current conditions, treatment plan, and all treatments given, including the results of all tests, procedures, and therapies. By accessing or using Patient Portal, you further agree that any and all such modifications are effective and binding upon you immediately upon posting of the modified version. To schedule an appointment using athenaPatient, your provider must have the self-scheduling feature enabled at their practice. You can ask for a list (accounting) of the times we've shared your health information for six years prior to the date you ask, who we shared it with, and why. How does the athenaPatient app relate to the Patient Portal? powered by. Patient Portal is an Internet application that enables a patient to have secure web-based access to personal clinical information, as released by the treating physician, and allows secure electronic messaging with our participating physicians. When you use the Patient Portal, we collect personally identifiable information, such as your email address, name, home address, telephone number, ZIP code, age, gender, contact preferences, access times, and account activity. Your provider must authorize the release of your test results in order for them to post to your Patient Portal account. We only get paid when you do, so you know your success is our top priority. We have to meet many conditions in the law before we can share your information for these purposes. Relieve your team of administrative work and let us complete it more quickly and accurately. The patient portal now exists in Spanish. We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we're complying with federal privacy law.

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