ncl butler and concierge service

You may arrive to find a fresh bowl of grapes in your cabin after a long day ashore. 6,694 sq. Concierge Job Phoenix Arizona USA,Real Estate/Property Would I do it often, no but it was fun. For example, a concierge may greet you upon arrival to the pier check-in area on embarkation day, make dining reservations on your behalf or arrange for tender tickets when it's time to go ashore. For an explanation of our Advertising Policy, visit. We aren't in a room that has the Butler/Concierge, but just wanted to know for future reference what exactly it entailed. The service operates as a dedicated phone line, available . Terms apply to the offers listed on this page. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. DECK 20. Butler service is something usually offered to passengers who've booked a top-level suite. Each suite has been designed with style and comfort, along with a view that changes with every port we visit. Available on Pride of America, Norwegian Dawn, Norwegian Spirit, Norwegian Sky and Norwegian Star. He may pour a welcome glass of Champagne, determine your pillow preferences and ask what beverages you want to be stocked in your minibar. the concierge left us behind. second time, the couple in front of us had a problem with THEIR cards (they had been on a B2B) so they, we and half the suite guests behind us all got left behind. What they do: Butler services include packing and unpacking, complimentary dry cleaning, shoeshine and related services, dinner reservations in the ships' specialty restaurants, spa and shore excursion reservations, salon and spa appointments, arranging cocktail parties, providing gourmet snacks (including caviar) at tea time. While cabin stewards can often find basic items such as toiletries that you might have left at home or making sure that your ice bucket is always filled, their job is to clean your room and make your bed etc. Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). Your butler can also help with in-room parties. While you can tip at virtually any point during your cruise experience, the common tradition is to tip at the end of your voyage the same way you would with any other crew member. The butlers on Regent Seven Seas cruises also book your spa appointments and basically take care of all of your needs during your voyage. Pride of America cabins and suites | CruiseMapper Invitations to exclusive cocktail parties offered only to guests of The Haven. Guests of The Haven will have the opportunity to experience the following exclusive amenities and services: The Haven aboard Norwegian Cruise Line ships features up to 9 different types of Haven staterooms. It is not uncommon to tip $300, $500, or even more if you are actively using butler services and they are providing extrodinary service. We planned on bringing his food up to him as it arrived. The Secrets of the NCL Haven Luxury Experience - Gary Tilkin Celebrating a birthday, anniversary or honeymoon? 24-hour trained and certified suite butler. It was a great pick-me-up and once our butler figured out we weren't one for canapes or gummy bears (which took about one day), we lived well! Therefore, most passengers generally tip with cash. A line-by-line guide, The 5 best cabin locations on any cruise ship. What it takes to get concierge lounge access on a cruise ship So don't have to much expectations. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. We never did dinner in our room - well, except for teen boy who I think had room service dinner and then "real" dinner with us at least twice, but I won't count that! Sometimes it's worth a large investment to reap the benefits of a great credit card. Most concierges on cruise ships are absolutely fantastic and very talented at both making you feel welcome but also making reservations and arranging services. -- with access to a private retreat where you can enjoy complimentary food and nonalcoholic beverages throughout the day. Our points-obsessed staff uses a plethora of credit cards on a daily basis. is director of content operations at TPG. Guide and tips to Norwegian Cruise Line's The Haven DECK 16. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. Guests booked in a Garden Villa receive six bottles of liquor along with unlimited mixers, garnishes, sodas and bottled still and sparkling waters. Unwind in your own stylish space, featuring a living and dining area and the option of extra bedding to sleep up to four* guests. The first thing right after checking-in (Registration) is a butler personal escort on board to your stateroom if. The high annual fee is only worth it if youre taking full advantage of the cards benefits. Butlers (and concierges) are generally not part of the pre-paid gratuities pool. Norwegian Sun cabins and suites | CruiseMapper I do remember being told to gather around in the waiting area so they can update people on things, but then never really telling us anything. These staterooms range in size and in-room amenities and vary from ship to ship and class to class. While some cruise lines offer a personal, in-cabin butler, Disney's concierge is more of a service that concierge-level guests can access when needed. Trained by the Guild of English Butlers, the butlers on Regent Seven Seas cruises are second to none. Does NCL track this activity? You did not book a suite. I have had 2 NCL cruises in suites. As you're sitting at breakfast you remember that you wanted to ask for extra ice in your bucket, and you don't want to forget again touch the button labeled Cabin Steward and voila! To find out more, please, Traveling with a group of people? ft. The Haven offers courtyard attendants who bring cold towels, fresh fruit and poolside refreshments in the suite's private pool area. The standard phone in your suite has these same numbers pre-programmed as well. If anyone has given us outstanding service, we will tip extra at the end of the week. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Bliss, and Norwegian Epic. There are some people who are incredibly demanding and entitled and it would not enter their heads that others might get a lesser service. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Fine linens, feather duvet on stateroom beds, and a pillow menu. Now, lets take a look at what its like to enjoy Butler and Concierge Service onboard Norwegian Cruise Line ships. Butler & Concierge Service Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. Is Disney Cruise Line concierge level worth it? This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. In many ways, this is the case with cruise lines establishing a protocol for "prepaid gratuities" where only the stingiest guest would consider ways to remove the tips even though it is really the crew members wages that are for some reason labled as gratuities. Explain your cabin amenities and make sure you know how to use all of its features. This may be something that is a difference between European standards and American. There is also a private sauna reserved for guests of The Haven. Job specializations: Real Estate/Property. Have had a couple of fantastic ones who were always around and if they saw us would rush to see if they could assist even when I was handling things myself,and a couple who weren't bothered but seemed to want my tip. You can book a Concierge-level cabin to unlock access to the ship's concierge team or you can book a suite and get treated to concierge service and an in-cabin butler. CC Help Jenn Overall a very nice experience. That, along with the escorts OFF the ship at each port by the concierge team, were huge benefits that we hadn't really anticipated but probably freed up an hour or so each day. However, a concierge won't be there in the morning to make sure you don't have any last min requests or to provide an umbrella for your excursion since there was an unexpected rainstorm overnight. Mountains and beaches look so much better from a penthouse view. Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. She's trailed an orca pod from a skiff in Alaskas Inside Passage, had an allergic reaction to a cheetah she met at a South African rehabilitation center and hiked the Borneo rainforest to glimpse orangutans in the wild and she's written about it all. Windstars 2023/24 Middle East program kicks off in November. Maybe you're in the casino on a hot slot machine and realize you forgot to make reservations for dinner or a show - one call to the Concierge and the matter is handled. If you're in the Iconic Suite, you can even ask the concierge to have a Peloton bike delivered to your cabin! What is being described on this thread is reality. Think of it this way. You. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. He was visibly perturbed by this so I told him to just go and sort out their "emergency" and I would serve our food myself. Case in point: Norwegian Cruise Line offers butler service in The Haven suites. I thought our room steward did the cleaning and turning down/making up. Learn more. Can someone please tell me what it means when you have a Butler/Concierge service for the room you booked? The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. Your butler will set up your suite to your specifications, serve meals personally in your room or on the balcony and sometimes accompany you to the theater to show your reserved seating on Evening Chic nights. We were on a very port intensive itinerary with our two kids. From unpacking your suitcase to pouring your champagne our butlers are at your service Our Suites At a glance 3-Bedroom Garden Villa Sleeps up to 7. This post contains references to products from one or more of our advertisers. Related: Is Disney Cruise Line concierge level worth it? Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. I only did it that time because he came to see me as he had heard from our steward and wanted to see if we needed anything. To add to the above, your butler and concierge are shared with other guests. Lots of room for everyone. Enrollment required. One note that confuses some people is that you may see notes such as that provided by MSC Cruises stating that crew do not need to be tipped. What's the difference between a cruise ship concierge and butler? **3-Bedroom Garden Villa, Deluxe Owner's Suite with Large Balcony and Owner's Suite with Large Balcony only. Some people think that cabin stewards are butlers and that butlers take care of cleaning your cabin. We also had no interactions with him on day 1 we asked for juice day 2 when he finally got us and he was never seen again only heard when he was presenting dinner to the neighbors. Each suite guest is assigned a personal butler who will take care of their every need, from drawing their bath for a relaxing soak after a long day, to pressing their tuxedos for dinner or helping them into their formal gowns. Have your butler arrange a culinary feast in your dining area. and I hope that NCL doesn't do any tinkering with it. What is the cost? TPG values it at $1,600. The Forward-Facing Penthouse staterooms feature the same design and amenities of the Aft-Facing Penthouse rooms, but are located in a different area of the ship. So we'll be trying that out next summer! I've always loved looking at those cabin rooms that face the back of the shipyou are watching the water tread behind you as you are sailing on your balcony!! One of the most highly sought after experiences, Silversea has perfected the art of luxury at sea with its butler service. LauraS Related: The 5 best cabin locations on any cruise ship. This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. Your personal stateroom butler will unpack your luggage, pick up your laundry, pour glasses of champagne upon your arrival and serve you in-suite afternoon tea. Think of The Haven as a "ship within a ship" -- A space that brings about a whole new sense of luxury for guests wishing to sail with NCL in style. A line-by-line guide. They arrange shoreside dining, arrange for your port tenders or host an in-suite cocktail party for you and your selected guests. Aft balconies and mini suites don't have butlers or concierge, just great balconies! We did tip him as he did his duties as he should but we tipped the room steward a lot more!! Norwegian Cruise Line launched a concierge desk exclusively for guests with reservations in the lines top accommodations, the Haven by Norwegian. Bliss Collection by Norwegian pillow-top mattress on stateroom beds. With up to 574 sq. The quality of a butler can vary but cruise lines put great emphasis on training so passengers are usually wowed by the service they receive. Oceania Cruises sends its butlers to the Guild of Professional English Butlers. Started June 21, 2021, By This suite additionally includes a private balcony. We've booked a suite next year, a spa suite. One key difference between butlers on big ship lines like Royal Caribbean, Norwegian, Disney, Celebrity, and MSC and those found on smaller ships. Here are some lines that have cruise butler services available: You really do enjoy the "star" treatment when you book an upgraded suite on Royal Caribbean. So as you can see each cruise with a butler is different, There have been trips that we never used the butler. Log in 1-866-234-73501-855-577-94891-877-288-30371-877-288-30371-877-474-2969 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line They are usually specially trained, both by the cruise line and off-site when they attend "butler school." Assists with priority access to tenders to shore. The largest city in Arizona, Phoenix is also one of the largest cities in the U.S and is home to over 1.5 million people.As a major transportation hub, Phoenix is a financial, cultural and economic center for the Southwestern United States and is also known for its performing arts, museums and events. one night we stayed in to watch one and ordered pizza. Butler service: A blissful perk on high-end cruises - Cruiseable In one case I waited in the Lounge for my Butler escort. What You Need To Know About Cruise Butler Service On Different Cruise Lines Next morning I could hobble so was able to go to the restaurant albeit slowly. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. book this exclusive Knokke villa now:https://knokke.bnbbutler.be/?roomTypes=57292Beautiful, spacious, luxurious villa, with beautifully landscaped garden wit. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Also I was told my last cruise they give you those cordless satellite phones for a reason. They will give you a personal one time briefing about the ship and where to find the facilities and how things operate. Additionally, access to The Haven Sundeck is restricted to guests 16 years and older, offering a private space for adult guests onboard. Personally, we are happy to go on our own when they let you. The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin, You will also have the services of the ships Concierge to arrange ease in getting on and off the ship; dining. Everything You Need to Know About the Haven on Norwegian Prima Celebrity Cruises is one of those lines that offer both concierge and butler service. What Does A Cruise Ship Butler Do? - Tips For Travellers Sleeps up to five guests. To find out more, please. If youve cruised with Norwegian, you know the cruise line offers plenty of opportunities to vacation your way. Plus Ups are excluded. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. ft. Owner's Suite with Large Balcony Sleeps up to 5. Evening turndown service in staterooms. Guests will experience a vacation different that that typically found onboard. As such, there is no specific guideline on how much you should tip your butler. This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. We used the butler very little outside his duties, most of which could easily have been done by the room steward. We expected beggars on the streets of the big cities but not on the ship. I'm glad you wrote this as nicely as you did, I'm currently on the dawn and ti be honest the suite life was not the dream I thought mostly for what you just said. Known for high-end luxury voyages to the most exotic and far-flung ports on the globe, Oceania cruises overlook no detail when it comes to high-class service. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. If you book a Penthouse deck suite on a Crystal cruise, you can enjoy the services of a personal, in-suite butler. In addition to packing and unpacking for you, your butler on Celebrity cruises will serve your meals, course by course, to you in your suite. Contrary to rather bizarre misconceptions, the butler does not stand there in a uniform and white gloves waiting on your beck and call they come when you call them, and stop by once or twice a day to check in. The first time I let the butler spoil me since I was a suite rookie. What they can do though is virtually everything in between. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. I would have found that to be unacceptable too. Norwegian Cruise Line Who Gets It: Passengers staying in The Haven receive 24/7 butler service. Listed on 2023-03-02. We offer cruise news, tips, and deals to help make your choice to cruise the west coast an easy one! See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. For more cruise news, reviews and tips, sign up for TPGs new cruise newsletter. The thought was that the Butler and Concierge services could assist with making it more enjoyable for them. You'll feel like a VIP -- and you are one! Even if the ship is new, it is part of the adventure to find your way around, even when dragging our luggage. The Haven is usually located at the front of the Norwegian Cruise Line ships, and guests will often times be able to experience the same view that the ships captain possesses from many of The Haven spaces. Two minutes later they called again and got the same answer, and the third time they called a further minute later they seemed angry with him. Celebrate your arrival on board with a complimentary bottle of champagne or sparkling wine and let the stress of the real world float away. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. Available on Pride of America, Norwegian Dawn and Norwegian Star. (NCL's The Haven Sundeck area aboard the brand new Norwegian Prima). Serve room service meals in your cabin or on your balcony. During this time he will be listening for cues as to what type of muffins you like in the morning, if you prefer drip coffee or capiccino, and what shows you are hoping to attend while onboard.

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