stubhub refund lawsuit

Bought tickets 2 months in advance for basketball game, never received them. It is ridiculous. Sep 15, 2021, 1:28 PM. The consumer lawsuit alleges that StubHub misrepresented its refund policy by, in March 2020, failing to explain that it would no longer offer a money back guarantee, but instead would give purchasers a 120% credit in the event of show cancellation. As the pandemic clamped down on live events across the globe, most ticketing outfits had to make rapid changes to keep from being overwhelmed by the sudden stop to cash flow coupled with the cancellation of events. Fans Still Struggling To Get Refunds From Ticket Re-Seller StubHub For I deleted my account. Joining Ohio in today's settlement were the offices of the attorneys general in Arizona, Arkansas, Colorado, Indiana . How to Request a Stubhub Refund [98% Success] - DoNotPay New Jersey Lawyers Fund for Client Protection, Employee Lawsuit Settlement Things to Consider When Choosing a Lawsuit Settlement, Class Action Lawsuit Benefactor Who Can Be a Class Action Lawsuit Benefactor, An Overview of a Glipizide Class Action Lawsuit, When to File a Class Action Lawsuit Against Yahoo, A 23 and Me Lawsuit Reveals False Promises About Health Risks, Ticketmaster Lawsuit Tickets A Class Action Lawsuit, DeVry University Class Action Lawsuit and Federal Loan Forgiveness Programs, District Attorney of Marin County, California, CareCredit Lawsuit Settlement First Victory For Consumers. Their customer service is useless and brain dead. I will never use this company again to buy or sell tickets. Reports suggest that StubHub Inc. has agreed to enter into a settlement agreement and pay around $9.5 million to its customers in different states across the United States after it allegedly did not refund its clients' tickets after event cancellations caused by COVID-19 (Coronavirus disease-2019). McMillan accuses StubHub of several things, mainly breach of contract and negligent misrepresentation. Top Class Actions is a legal news source If you sell on Stubhub they will waive the sellers fee. Add me too please! STEP ONE - FILE A NOTICE OF DISPUTE WITH STUBHUB Pursuant to StubHub's user agreement, [8] you're required to complete a Notice of Dispute form and submit it to StubHub by certified mail at the following address before you can file a refund arbitration claim: StubHub Inc. Attn: Litigation Department Re: StubHub Notice of Dispute StubHub has not responded to the lawsuit. At this stage, those who may be covered by the lawsuit can only sit tight and wait for the case to work its way a little farther along in the legal system. StubHub has my $253 for tickets I sold. Do not use STUBHUB, they are not an honest business. They sent me tickets for a baseball game on the wrong day. Attorney General Yost Inks Agreement with StubHub to Issue Ohioans Those with tickets to canceled events will get a credit of 120% of the purchase price. A disgruntled StubHub customer has filed a class-action lawsuit following the ticketing platform's coronavirus-related refund-policy reversal. You will also give up your right to object to the Settlement and you will not be able to be part of any other lawsuit about the legal claims in this case. It also asked for a reinstatement of the pre-March 20 refund policy. If you do not exclude yourself from the Settlement, you may ask to speak in Court about the fairness of the Settlement and any objections you may have at the final approval hearing. At the same time, buyers expect immediate refunds. StubHub had drawn intense scrutiny and several lawsuits after an abrupt policy shift last spring, issuing only credits towards future ticket purchases on events that were cancelled due to the pandemic rather than cash refunds with the exception of purchases made in states where law required cash refunds in such an event. If I could give zero stars I would. And the beat goes on. The NHLs suspension caused a spike in the number of e-tickets sold. Please be patient. The new lawsuit claims the policy change amounts to a breach of the StubHub user agreement, conversion, negligent misrepresentation, a violation of Californias consumer protection law, unfair business practices and false advertising. A California state court authorized the notice. CEO Baker is just another crook collecting money he never earned. Moreover, the company will be forced to refund its customers. I will (apparently) receive a refund, but the damage is done. There were over 1000 tickets available last night, but suddenly the venue is sold out, which seems odd for an OHL game. Ticketholders brought a lawsuit against the company, demanding that they get cash . StubHub Settles For More Than $9.5 Million With Customers Denied Cash It is possible to request a refund on a purchased StubHub ticket manually. According to the 19-page lawsuit, StubHub looks to shift onto consumers its losses stemming from the entirely foreseeable scenario that worldwide issues could cause the simultaneous cancellation of thousands of public events. The lawsuit seeks monetary damages and restitution remedies to make up for the mistreatment. Matthew McMillan Settlement 2023 The Hollywood Reporter, LLC. It stated, if the event is canceled and not rescheduled, you will get a refund or credit to use on a future purchase, as determined in StubHubs sold discretion (unless a refund is required by law)., On March 20, Cassidy sent a new email. The court ordered StubHub to stop issuing coupons worth 120% of the purchase price. The credit is valid for one year (365 days) and you can apply this credit toward any live event listings on our site in the same currency. Ticket exchange and resale company StubHub has been hit with a $5 million dollar federal class action lawsuit, Billboard reports. But neither Vivid Seats nor StubHub is giving cash refunds for postponed concerts, as long as there is a future date on the calendar. My husband and I bought concert tickets as a Christmas present to each other. I call Stubhub. As to the defendants dismissal bid, the court left all challenged claims in place noting that the briefing of this motion and others have been plagued with inefficient tactics. Judge Gilliam opined that some of StubHubs arguments were premature in view of the fact that at the pleading stage, the court must accept every allegation as true. administrator or law firm. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the. It is important to note that the settlement is not final and the settlement process is ongoing. As a result, the attorney generals for 10 states and the District of Columbia jointly filed a lawsuit on behalf of customers who were unable to claim refunds. The return of live events, the input of customers, partners, and reulators, and the opportunity to finally consult with our new parent company, viagogo, all contrbuted to StubHubs decision to make this move now, the company said in a statement. How do I know I can trust these reviews about StubHub? StubHub Dodges Class Action Lawsuit Demanding Refunds Over Vouchers Read About More Class Action Lawsuits & Class Action Settlements: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); No I never purchased anything from StubHub, HOWEVER I worked for them for a very short time, their shady business dealings was very unnerving to me as well as I read this lawsuit they are in total violation of the court order I worked for them during the merging of viagogo and stubhub that took place In May of this year our emails went from stubhubcorp to @viagogo.com to @stubhub.com 3 emails in 3 weeks it was awful I called them out on their fan protect guarantee as well as arguing why we were trainined in april and May to NOT give refunds to customers instead DO NOT OFFER REFUNDS and I have documentation fo the training it stated on every learning module and it stated that we were NOT to give refunds under any circumstances UNLESS the customer gave pushback they have now taken their 120% refund bs back down to 100 but dont tell the customer unless asked but anyway I was called into a meeiting put on paid suspension which I stayed on for a month then was terminated due to the outcome of the investigation what investigationi? The NHL postponed its season on March 12 in the massive wave of. Most quickly instituted policies of issuing account credits good towards future purchase greater than the value of the cancelled event tickets as a first option for customers, with the option for a cash refund remaining at the customers request. StubHub changed its refund policy about a month ago. The company is accused of failing to resolve complaints from tens of thousands of customers. StubHub, however, continues to charge third-party resellers credit cards for the money owed to customers via refunds yet has kept the funds for itself, the suit says. The new policy offerers a coupon. Class Action Lawsuit Filed Against StubHub - Law Cities All Rights Reserved. Never received email and Stubhub charged me $288 for not delivering. ConsumerAffairs is not a government agency. In fact, the suit says, Stubhubs vice president and general counsel testified as much before Congress in February 2020, saying that StubHubs FanProtect guarantee is the hallmark of our business and why we have earned the trust of fans around the globe.. All rights reserved. Less than two weeks later, StubHub amended its policy. StubHub Faces Class Action Lawsuit for Refusing to Issue Refunds They're upset StubHub is refusing. The lawsuit also notes that StubHub president Singh Cassidy sent out an email on March 12, saying that refunds would still be available. The plaintiff has purchased a ticket for a suspended NHL game through StubHub but has received no refund. your claim status, claim form or questions about when payments are Required fields are marked *. The suit argues that the liabilities StubHub created for itself with its FanProtect cash refund guarantee, in the face of both coronavirus-related mass cancellations and the secondary ticket markets choice to pay ticket sellers before an event has even occurred, are of the companys own device and should in no way fall on consumers shoulders. Who should shoulder those cancellation costs? As for the parties request for the creation of a StubHub-only MDL, we find that the actions against StubHub involve common questions of fact, and that centralization of actions against StubHub in the Northern District of California will serve the convenience of the parties and witnesses and promote the just and efficient conduct of the litigation, the seven-judge panel on multidistrict litigation wrote. CGC18564120, pending in the Superior Court of the State of California, County of San Francisco, which alleges StubHub's method of displaying ticket fees charged to purchasers violated California consumer protection law.

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