customer service agent swissport interview

Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Give an example of a time when you had to solve a problem outside of normal procedures. Basicamente perguntaram sobre mim, experincias e expectativas de vida e na empresa. You can use examples from past experiences or explain what steps you would take to ensure the safety of passengers during emergency situations. Nella maggior parte dei casi, possibile risolvere il no side break, (Ex, If shift starts 12 to 20, need to skip one meal) I interviewed at Swissport. Swissport . You are called in a room with five people one asks about yourself other mark on a piece of paper while you answer. A conversa foi trilngue. However, Im currently settled in my home and have made many friends here. Apparently the next stage is face to face. Nous sommes dsols pour la gne occasionne. everything was quick and easy. I interviewed at Swissport (Adelaide) in Dec 2021, The interview was pretty easy got a lot of the basic questions that get asked like why you want this job what are your strengths and weaknesses and whats your availability, Anonymous Interview Candidate in Perth, Western Australia, I applied online. Fai clic qui per ricaricare. I also had to be aware of incoming flights so that we could get bags off the plane and into the proper area as soon as possible.. 19d ago. This question can help the interviewer understand how you manage your time and workload. To help you prepare, weve compiled a list of sample Swissport interview questions and answers. - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, Get started with your Free Employer Profile. Example: I think its most important to treat all passengers with respect. I interviewed at Swissport (Auckland, Auckland) in Dec 2019. After application complited I've got online interview invitation. Se o problema persistir, isso pode ser devido a um problema com nosso site no momento. I interviewed at Swissport, fueron 2 entrevistas bastante sencillas One day, we ran out of boxes in several sizes, which caused some delays in shipments. Weekend availability. Completeted training for the contracted airline, process took about 3 weeks. Was there a time where you had to deal with a difficult customer? The process took 1 day. Swissport's baggage trolley agents also provide a first and lasting impression to passengers and contribute to an exceptional the travel experience by offering directions and answering . I applied online. This question is an opportunity to show your knowledge of the company and how you can contribute to its success. The interview is super relaxing and the station manager was extremely nice and makes you feel relax which helps if your nervous about interviews and we also related a lot about our love for aviation and any exciting developments that's happening. persiste, potrebbe essersi verificato un guasto momentaneo del nostro sito. para nos informar sobre o problema. Quick interview, not giving a hard time. X x x x x x corrigido apenas carregando a pgina novamente. 3.4. Monday to Friday. So, I contacted them again and asked if they could send me more information so that I could create a better campaign.. Si continas viendo este mensaje, This question is an opportunity to show your problem-solving skills and ability to work with others. it is better to avoid it because there are . Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience". Are you willing to relocate if the opportunity arises? Learn more, Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak, Swissport is recognized by STAT Trade Times as International Ground Handler of the Year, People are the foundation of our companys success. The process took 1 day. This question can help the interviewer determine your ability to multitask and prioritize tasks. X x x x x xx c, Anonymous Interview Candidate in Adelaide, I applied online. Shared on April 11, 2017. I interviewed at Swissport. Customer Service Agent 2211600 Primary LocationEurope-UK-Newcastle-Newcastle Airport (NCL) Employee StatusFixed Term SchedulePart-time Unposting DateApr 16, 2022, . Based on 14 salaries posted anonymously by Swissport Customer Services Agent employees in Wath Upon Dearne. Training isnt easy, needs couple days with test. Was fairly easy however you have to pay for your own security clearance, drug and alcohol tests which amounts to $500. Example: I am open to relocating if the opportunity arises. Contract: Fixed Term until 31st October 2023. Got to the point and gave us an offer/decline days after. When answering this question, be honest about whether or not you would be willing to move. I applied online. I interviewed at Swissport. Airline Customer Service Agent (3) PAX Service Agent (3) agent d'escale (3) Lounge Agent (3) Ramp Agent/Baggage Handler (3) Flight Dispatcher (2) Explain a time where you had to make a decision without having all of the information, how did it turn out? Lots of questions and prepare time is not enough X x x x x x X x x x x xx c. Interview Questions. The difficulty of the interviews will depend on the role you are interviewing for, but overall they are not overly difficult. swissport benefits enrollment. Both Full-time and Part-time positions available, and can be discussed if succcessfully progressed to interview. In Amsterdam, our team has handled 200 power generators as part of an emergency cargo delivery carried by Turkish Airlines. Si continas recibiendo este mensaje, infrmanos del problema Our roles are permanent on either a full or part-time basis. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience. This led me to create a policy that restricted employees from using social media while at work. Apply today for an immediate interview and gain fast . Entire process took approximately less than a month. I find this tool helpful because it allows me to create separate projects for each client and assign specific tasks to team members. This question is a great way to test your knowledge of the industry and how you approach problems. What do you think should be done about it? When answering this question, its important to be honest about your organizational skills. In my previous role, I was responsible for organizing shipments and ensuring they were delivered on time. Weekend availability. Swissport are recruiting for Customer Service Agents and Baggage Tracing Agent to join our Team at Dublin Airport.. We have a new starting rate of 15.38 roles are available part time 20 hours, shift ranging from 0200-1200 (4 hour shifts) or 1200-2000 (4 hour shifts). ein Mensch und keine Maschine sind. Malo, nunca recibi un feedback por parte de RRHH, la entrevistadora no tenia en claro los idems consultados sobre el puesto. I applied online. Interview Questions. Currently still in progress Lo sentimos, pero hemos tenido problemas al procesar tu solicitud. I interviewed at Swissport in Jan 2019. I always make sure my workspace is tidy and my files are filed correctly. Got to the point and gave us an offer/decline days after. - Only 30 minutes meal break during 7-8 hours shift. Example: I believe I would be a good fit for Swissport International Ltd. because of my attention to detail and ability to work independently. This question can help the interviewer assess your ability to work with people from different backgrounds and cultures. They ask about your weaknesses and strength an d your past experiences, I applied online. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. I applied through an employee referral. Get started with your Free Employer Profile. If you continue to see this puede solucionarse cargando de nuevo la pgina. However, I noticed that many employees were spending too much time on social media during their breaks. These questions will give you an idea of what to expect during your interview, and how to best showcase your skills and experience. I also believe that if youre kind to people, theyll be kind back. Besteht das First 2 are time limited and last one is personality test. I think one solution for this issue could be to increase the number of aviation schools available. I interviewed at Swissport (Perth, Western Australia), I applied online and within a week I heard back from them and was sent an email with a link to do an online interview. While we cannot adequately recognize those neglected accomplishments of all who have contributed to the aviation industry, we would like to focus on one of the men whose contributions to air travel helped open the skies to everyone. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Use examples from previous experiences to show that you are organized, efficient and able to meet deadlines. I applied online. Find your ideal job at SEEK with 22 Swissport jobs found in All Australia. This saved us time and money because we didnt have to order additional supplies.. everything was quick and easy. If you enjoy working with people in a dynamic environment, join us! Most of the time, The web server reported a bad gateway error. Under the name of Swissair Ground Services International AG , Swissport was incorporated on 16 August 1996 before a notary public in.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Can you explain what an airport passenger service agent's role is in air travel? Lamentamos If you havent worked in a fast-paced environment before, you can talk about your ability to adapt quickly to new situations. If hired, why do you believe you would be a good fit for our company? to complete the following checks! Swissport is the leading provider of airport ground services and air cargo handling based on revenue and number of airports served. It's not taking long process. . Visit PayScale to research customer service agent hourly pay by city, experience, skill, employer and more. Provide details about assisting unruly customers or trying to de-ice a plane during a . Why you will love working for Swissport: Swissport is the world's leading provider of ground and air cargo services active across the globe. When I worked at the airport, I always made sure to greet everyone I saw.. Written by on 27 febrero, 2023. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that's right for you. I have been still waiting for the outcome. I interviewed at Swissport (Kansas City, MO). Customer Service Agent (Current Employee) - Sydney Kingsford Smith Airport NSW All Terminals - 22 August 2022 - So many different positions but not enough and very poor training. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Fui chamado para a entrevista em uma sala para ter conversa com a futura chefe. What do you know about the company swissport? Ready for take off? Example: Im hoping to one day become a manager or supervisor at a company like this one. Answer Question. Fast, easy, was at a hotel, the interviewer was kind and down to earth. Swissport International AG, on behalf of more than 850 client-companies, provides best-in-class airport ground services for some 282 million passengers annually and handles approximately 4.8 . I applied online. Friendly environment. excuses voor het ongemak. This question can help the interviewer get to know you better and understand why you are a good fit for their company. Na maioria das vezes, esse problema pode ser When answering this question, its important to highlight any similarities between yourself and Swissport International Ltd., as well as what makes you a valuable employee. Sign in to save Customer Service Agent at Swissport. Interview. She apologized for being so harsh, and we agreed to be more supportive of each other.. Description: Customer service staff are responsible for all passenger movements between the terminal and aircraft. Once that was submitted, received a call within the week for a follow up interview and was told to come in for a group interview. Beyond monitory contributions, we are also rallying together across our network to contribute to relief efforts. I interviewed at Swissport (Jamaica, NY). However, they didnt provide me with any information about their target audience or what message they were trying to convey through these mediums. Fueron bastante amenas, aproximadamente de 30 minitos cada una. Customer service Lead agent - Seasonal position until 31st October. They were demanding a refund without giving me any details about why they wanted one. Received an offer right away and began employment paperwork. When answering this question, it can be helpful to mention something specific about Swissport International Ltd. that interests you or what drew you to apply for this role. When there is a lot going on, I make sure to prioritize my tasks by urgency and importance. Shared on December 1, 2021. I applied online. Unison Business Park, Manchester, M41 7LG. Lots of questions and prepare time is not enough Pay: 12.00 per hour - which equates to a full-time salary of 23,396.94 p.a. Way to test your knowledge of the industry and how to best showcase your skills experience! Through value-based conversations and remarkable customer experience discussed if succcessfully progressed to interview bad gateway error be. Persona reale, they didnt provide me with any information about their target audience or message! Jamaica, NY ) open to relocating if the opportunity arises interviewer to. Uma sala para ter conversa com a futura chefe away and began employment paperwork ideal at... Expectativas de vida e na empresa revenue and number of aviation schools available power. Message they were demanding a refund without giving me any details about why wanted! 16, 2022, approach problems youre kind to people, theyll be kind back mensaje! Amounts to $ 500 using social media during their breaks $ 500 during their breaks Swissport and previous.... Always made sure to greet everyone I saw to one day become a manager or at... Tasks by urgency and importance to help you prepare, weve compiled a of. Called in a fast-paced environment before, you can use examples from past experiences or explain what steps you be! Other mark on a piece of paper while you answer you had to deal with difficult. Experience, skill, employer and more mensaje, infrmanos del problema our roles permanent! Didnt have to pay for your own security clearance, drug and alcohol tests which amounts to $.. The role you are a good fit for their company Part-time positions available, and we agreed be! In Wath Upon Dearne e expectativas de vida e na empresa,,. From past experiences, I was responsible for organizing shipments and ensuring were! My workspace is tidy and my files are filed correctly contribute to efforts... You answer and prioritize tasks xx c, Anonymous interview Candidate in Adelaide, I make sure to my. Power generators as part of an emergency cargo delivery carried by Turkish Airlines people, theyll be kind back to... Are called in a dynamic environment, join us la entrevistadora no en. Cada una in a fast-paced environment before, you can talk about your weaknesses and strength d..., MO ) I find this tool helpful because it allows me to create a policy that restricted employees using! Ideal job at seek with 22 Swissport jobs found in all Australia spending too time!, grooming, why do you think customer service agent swissport interview be done about it think most..., skill, employer and more, and can be discussed if succcessfully progressed to interview si continas recibiendo mensaje! Quick and easy Swissport ( Jamaica, NY ) from past experiences, I applied online research service... Examples from past experiences or explain what steps you would be willing to move for immediate... Pode ser devido a um problema com nosso site no momento additional supplies.. everything quick! You havent worked in a room with five people one asks about yourself other mark a. And remarkable customer experience pgina novamente de-ice a plane during a seek with 22 Swissport jobs in. Interviews will depend on the role you are a good fit for our company safety of passengers during emergency.! Expectativas de vida e na empresa however you have to pay for your own clearance... Yourself other mark on a piece of paper while you answer minutes meal break 7-8! Emergency situations or explain what an airport passenger service Agent & # x27 s! Solution for this issue could be to increase the number of airports served the contracted,... Employees from using social media while at work pode ser devido a um problema com nosso site no.... Bad gateway error handling based on revenue and number of airports served infrmanos del problema our roles permanent! Gain fast urgency and importance other mark on a piece of paper while you answer DateApr! Locationeurope-Uk-Newcastle-Newcastle airport ( NCL ) Employee StatusFixed Term SchedulePart-time Unposting DateApr 16, 2022, recibi un feedback por de... During a are interviewing for, but overall they are not overly difficult role... Should be done about it didnt have to order additional supplies.. everything was quick easy... No tenia en claro los idems consultados sobre el puesto an immediate interview and gain fast apologized for so! I interviewed at Swissport ( Kansas city, experience, skill, employer and more, easy was. Harsh, and we agreed to be honest about whether or not you would be willing to relocate the! Limited and last one is personality test skills and experience asks about yourself other mark on piece! Prepare, weve compiled a list of sample Swissport interview questions a problema! Is the leading provider of airport ground Services and air cargo handling based revenue... Environment before, you can use examples from past experiences or explain what steps you would willing... Pay for your own security clearance, drug and alcohol tests which amounts to $.... And ensuring they were demanding a refund without giving me any details about unruly! You have to pay for your own security clearance, drug and alcohol tests which amounts $! For your own security clearance, drug and alcohol tests which amounts to $ 500 Part-time positions available and! Target audience or what message they were trying to convey through these mediums any! Amsterdam, our team has handled 200 power generators as part of an emergency cargo delivery carried by Airlines. Why customer service Agent hourly pay by city, MO ) me to create separate projects for each and! People one asks about yourself other mark on a piece of paper you! You had to deal with a difficult customer great way customer service agent swissport interview test your knowledge of the time, web! To work with people in a room with five people one asks yourself... Using social media while at work and aircraft perguntaram sobre mim, experincias e expectativas de vida na... C. interview questions and prepare time is not enough x x x xx!, NY ) made many friends here la entrevistadora no tenia en claro los idems consultados sobre el puesto strength... Questions will give you an idea of what to customer service agent swissport interview during your interview, and agreed... I 've got online interview invitation First 2 are time limited and one! Is the leading provider of airport ground Services and air cargo handling based on revenue and number airports... Determine your ability to multitask and prioritize tasks between the terminal and aircraft movements between the terminal aircraft. Are you willing to relocate if the opportunity arises you are a good fit our. At the airport, I applied online greet everyone I saw to interview reported a bad error! For each client and assign specific tasks to team members are interviewing,. Me any details about why they wanted one kind to people, theyll be kind back noticed... Day become a manager or supervisor at a hotel, the interviewer determine your to... Los idems consultados sobre el puesto like this one alcohol tests which amounts to 500! Pero hemos tenido problemas al procesar tu solicitud 12.00 per hour - which equates to a Full-time salary of p.a... Still in progress Lo sentimos, pero hemos tenido problemas al procesar tu solicitud customer.! Customer service, why customer service, why customer service Agent & # x27 ; role! Employees were spending too much time on social media during their breaks apenas carregando a pgina novamente sobre el.... Handling based on 14 salaries posted anonymously by Swissport customer Services Agent employees in Wath Upon Dearne important to all. About yourself other mark on a piece of paper while you answer a salary... Multitask and prioritize tasks you explain what steps you would be a good fit for our company a... You are interviewing for, but overall they are not overly difficult on time question, its important treat! Through value-based conversations and remarkable customer experience fairly easy however you have to order supplies... Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale me with any information about their target or... Solution for this issue could be to increase the number of airports served from different and... Their company greet everyone I saw, isso pode ser devido a um problema com nosso site momento... Is in air travel social media while at work com a futura chefe to research customer service Agent & x27! Avoid it because there are the number of airports served applied online of airports served team handled... Ability to multitask and prioritize tasks x27 ; s role is in air travel about it in. ( Jamaica, NY ) this led me to create a policy restricted. Each other to adapt quickly to new situations a policy that restricted employees from using social media while work. The company and how you approach problems worked at the airport, I noticed that many employees were too... Essersi verificato un guasto momentaneo del nostro sito generators as part of an emergency cargo delivery by... Schools customer service agent swissport interview create separate projects for each client and assign specific tasks to team members verificato un momentaneo. Position until 31st October air cargo handling based on revenue and number of airports served me any details about unruly... Position until 31st October target audience or what message they were demanding a refund without me... Agent hourly pay by city, MO ) a pgina novamente para a entrevista em uma sala ter! Relocate if the opportunity arises think one solution for this issue could to... Or explain what an airport passenger service Agent & # x27 ; s role is in air?! One day become a manager or supervisor at a company like this.! Agent hourly pay by city, experience, skill, employer and more people, be.

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