Find out about public transport fares and passes, Plan your journey with the Merseytravel Journey Planner. Alternatively, you can visit a Merseytravel Centre in person and complete a Refund Request form; please make sure to bring your bank details with you.. Once processed, your refund will be paid directly into the bank account with the details you provide. If so, you will need to provide us with proof of your new address before we can issue you with a replacement travel pass. Your Disability (this section of the form must be completed) A. I am blind or partially sighted Applicant's Signature Date You can apply for a disabled persons travel pass under one of the qualifying categories below. Each coupon is valid until January 31, 2023. If you're confident using public transport, eitherwith a family member or a carer, you'll probably be able to get a travel pass. merseytravel birkenhead bus station phone number Tatko na pesmaricu. Please make sure that you read the Terms and Conditions before using your Concessionary Travel Pass. Please note - we dont offer a refund on daily or weekly tickets; refunds can only be claimed for term time, monthly or annual products. Click here to see if your address is within Merseyside. This payment is non-refundable. Replacing stolen passes. You must make it in writing and you must enclose further relevant official documents, dated within the last 12 months, to support your appeal. What to do next will depend on where you lost your item. If you are eligible for an Over 60s or National Travel Pass and have applied in person at a Travel Centre you should receive your pass on the same day. We only accept the following: A copy of your photo card driving licence or. . Customer Services Contact Centre: Opening hours and contact numbers. No, your current elderly persons travel pass will remain valid for travel until it expires. If your photograph is unsuitable, your application may be delayed and cannot be processed until we receive a suitable photograph: Write your name and date of birth in CAPITAL LETTERS on the back of your photograph. Please note - Your booking request is not a confirmation of your journey; you will need to ring our Customer Service Contact Centre on 0151 330 1002the day before you travel to check if your request has been successful. Please make sure that your photograph meets our digital standards. You can view receipts for payments for up to 6 months. We will charge you to replace a damaged pass. Enter your postcode to: apply for a bus pass from your local council; check if you can get one sooner; Postcode lookup. JFIF Adobe e C 4"@.0&4KBONJBIHS^xeSXqZHIhiq{Qdx C=""=VIV T" You must show your pass to the bus driver, or member of staff at the rail station or ferry terminal. February 26, 2023 . I have lost my pass/it has been stolen. Bus Service Operator Grant Survey 2021-22. We will charge you to replace a damaged pass. Cookies remember you so we can give you a better service online. In the Top Up My Account panel, enter the amount you want to top-up and click the Top Up button. If you do not have photographic identification, we will not be able to process your application by post and you will need to go to your local Merseytravel Centre to continue with your application. I think Ive left something on the bus. If you change yournameyou must take your pass and proof of your new name to aMerseytravel Centre. You'll need to pay an administration fee of 10. you are not yet 60 years of age and need to apply on grounds of disability. If you previously held a licence, we require proof from the DVLA that the licence has been revoked or surrendered for no other reason than medical purposes. Further information on the disabled persons bus pass. All passes are issued as smart cards and need to scan on the bus when offered up to a smart ticket machine. No trains are running from the station. All applications received more than 30 working days ago have been processed and the travel passes issued to school. We aim to have normal service resumed as swiftly as possible. You can check out our online services for further information and frequently asked questions about the Local 60+ and the ENCT Disabled concessionary travel passes. We can check the chip in your pass at one ofourMerseytravel Centresto ensure it's working. In line with the Welsh Government's guidance, your local council office, library or community hub may not currently be open. Can I still travel if I lose my pass and I am waiting for a replacement? Metro Card will launch on 2 December, replacing Walrus. Find out where your nearest Travel Centre is. You can apply for your English National Concessionary Travel Pass up to three months before . If your Term Time ticket has been lost or stolen, were not obliged to issue you with a replacement. merseytravel birkenhead bus station phone number. So that we can process your claim please ensure you send us a copy of your proof of purchase, using the attach function on the form. Student bus travel from just 98p** per day - Unlimited good times! Make a note of the expiry date of your current bus pass so you know when to renew it. Voters won't however be able to use non-government issued photo passes, such as a Merseytravel 60+ concessionary travel pass. If you have found a lost bus pass please contact one of our staff: email buspass@kent.gov.uk; call 03000 41 83 83; return it by post to ENCTS, Contact Point, Invicta House, County Hall, Maidstone, Kent. We aim to have normal service resumed as swiftly as possible. You can find out more information online about our ENCT Disabled concessionary travel pass. If you apply online you may have to wait for a few days for your application to be processed. Lost or stolen Merseyrail Only Railpass Online. We will accept one of the followingas evidence;a recent council tax bill, gas, electricity or water bill, driving licence, bank or building society statement, official tenancy agreement or letter from the Department for Work and Pensions. Weekly, monthly and annual Trio products are valid all day within your chosen area, including evenings and weekends. Let us know immediately by calling us on 0151 330 1000 or visiting one of our Merseytravel Centres . Once these times have passed, you should be able to tap you MetroSmart card on the bus to collect your ticket this should change on your account from Pending / Not Active to Active. If you are submitting a Blue Badge as evidence under Category D Walking Disability you must provide copies of both sides of your badge. If your photo is unsuitable the application will be refused and you will have to reapply. If you have lost something on a Mersey Ferry, you can contact us directly: If you have lost something on a bus, you can contact the bus operators directly: If you have lost something on a train or at a rail station, you can contact the rail operators directly: The easiest way to plan a journey is using our online journey planner at jp.merseytravel.gov.uk. To find out what evidence we'll accept, click the eligibility category you're applying under: Have a disabled person's Blue Badge. Passes for 60+ You can travel free on buses, trains and Mersey Ferries if you are over 60 and live in Merseyside. About 11 million people use the free pass which, from 1 April, will no longer be valid on coach routes where more than half the seats can be booked. If you have any questions about the Local 60+ scheme or a query about your application, you can use our online Get In Touch webform and complete the Ask Us a Question option. Please try again. There is no need to send your old pass - we only need proof of your new address. Updated 01:22, 8 MAY 2013. You must provide a copy of one of the following: Medway Council 2023, Gun Wharf, Dock Road, Chatham, Kent, ME44TR. The easiest way to access and download timetable information is online: If you require further support or need a timetable in an alternative format, you can use our online Get In Touch webform and complete the Ask Us a Question option. If your number plate doesnt conform to the DVLA standard, then you would need to change your plate accordingly or use an alternative method of payment when travel through the Mersey Tunnels. We will accept one of the followingas evidence;a recent council tax bill, gas, electricity or water bill, driving licence, bank or building society statement, official tenancy agreement or letter from the Department for Work and Pensions. We offer free travel to all Merseyside residents who are aged 60 and over. If the chip in your pass is not working, we will not charge you for a replacement pass and a new one will be sent to you by post. This scheme is one of the most generous in the country and gives free train and bus travelseven years before passes are available under the mandatory English National Concessionary Travel scheme. This page is not monitored 24/7. You can purchase tickets, update your details and manage your MetroSmart account online. Your subscription could not be saved. We will not charge you for a replacement pass if you have changed your name. << /Width 420 If your primary address is in Wales and you're either aged 60 and over or meet the Government's disability eligibility criteria, you can travel for free on most bus services in Wales and the borders and get discounted or free travel on many rail services. /SM 0.001 How do I renew my bus pass in Northumberland? Complete the care payment enquiry form and your request will be sent to your social worker to review the package of care and make the relevant changes. The Mersey Ferryservice operates a commuter service between Seacombe and Liverpool. For more information contact Mersey Tunnels on, Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging. Before you visit a community hub, check the expiry date of your pass to make sure youre not using an expired pass. There must be at least 6 months remaining on your award. April 2022 there will be a one-off charge of 10 for the concessionary travel pass. A spokesman for Merseytravel, which provides transport advice to the Liverpool City Region Combined Authority and is responsible for bus, rail and ferry services, said it had launched an immediate . We will charge you to replace a damaged pass. Sa Parole pour Aujourd'hui. /BitsPerComponent 8 2 0 obj Designed and powered by They track, store and reconcile items lost and found right across our network. MERSEYSIDE pensioners will continue to have free travel on public transport despite national changes to the scheme. << %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz If you no longer use the transport you will need to tell us or you will still be charged. Typically, this will be the confirmation email . 180 days of social studies 5th grade answer key; florida high school track records; milwaukee packout mods; metallica madrid 2022; In Wales you can get a bus pass when you reach 60. A letter from GP/Consultant confirming that you are without speech. Find out where your nearest Travel Centre is. Find out more on how you can use your travel pass on public transport in the Liverpool City Region. You can find out more information about the DVLA standards onlinehere. By using this website or closing this message, you are agreeing to our Cookie notice. Our Toll Operations team will investigate the matter and then contact back you directly and help to resolve the resolve the matter for you. If we have questions about your application well contact you using the details you provided. If this does not resolve the issues, we would suggest that you use one of the attended lanes at the toll plaza. To cancel your Direct Debit, select the Payments option and then select Cancel Direct Debit. In some cases, the ANPR Camera may get confused with some number plates as they have a screw or bolt in the middle of some of letters and numbers. We are sorry for any inconvenience caused. If you need it, we can give you information about travel passes or in other formats (such as in large print, in Braille or on audio CD). Arriva North West. School travel applications - information for parents. If you find your pass after requesting a replacement pass, the charge cannot be refunded. You can get a free older person's bus pass if you: are a Medway resident. . Liverpool Lime Street is currently closed to the public due to a security threat. You can report this by phone 0151 330 1000 or by visiting a Merseytravel Centre or by email to smart@merseytravel.gov.uk . For more information on how to claim a refund for you Solo or Trio ticket, please visit our website here: Please note: Our Contact Centre team are not able to take your details over the phone to raise a refund request. With events and council news about services like bins, libraries, and the environment. We would also recommend not to stop too close to the vehicle in front of you and approach the barrier slowly allowing the ANPR camera enough time to read your number plate. You must call into a Merseytravel Centre. Please make sure that you provide details of your old address, your full name and date of birth. A letter from GP/Consultant confirming the loss of use of both arms. Merseytravel are also in charge of the bus stations and shelters across the borough. If the pass has not been handed in please see the following: If it is an older person's or a disabled person's pass you should contact the issuer usually your local council. If you're not a Medway resident find out how to apply for an older person's bus pass outside of Medway. If so, you may need to get these replaced so that the ANPR Camera can pick up your number plate correctly. We will accept a marriage certificate or letter from a solicitor as proof of your new name. If you find your pass after requesting a replacement pass, the charge cannot be refunded. The Merseytravel Over 60s pass allows you to travel a ll day on Saturdays, Sundays and bank holidays. I have lost my pass/it has been stolen. We are sorry for any inconvenience caused. Renewing your pass You can renew a pass up to two months before your existing pass expires (or, of course, after your pass has expired). Important: Click here to download a questionnaire which must be given to your GP or Consultant Psychiatrist to complete. I would like to make a complaint. I confirm that, as far as I know, the details I have provided are complete and accurate. You cannot apply online if you do not receive these benefits. Cash or credit/debit card, as there is a charge of 10 for a replacement pass. Oh, and it can be used on the river ferries as well. Please note - we cannot replace lost or stolen passes via email. 8am to 6pm - Saturday, Sunday and Bank Holidays. I agree that, if my application is successful, I will not allow any other person to use the travel pass and I agree I will use the travel pass in line with the rules of the English National Concessionary Travel Scheme as set out in the terms and conditions. Please read through each declaration and tick both boxes below to show you have read, understand, and agree with this declaration. Concession, Merseytravel, PO Box 1976, Liverpool, L69 3HN. If you are eligible for a Local Travel Pass and have applied in person at a Merseytravel Centre, then you should receive your pass on the same day, or on your 60th birthday if you applied in advance. You'll need: Credit/debit card details, as there is a charge of 10 for a replacement pass; Replace your free bus pass Arriva help - frequently asked questions about Arriva. No trains are running from the station. You must be a permanent resident in the Merseyside area (in the local authority areas of Liverpool, Knowsley, Sefton, St Helens or Wirral). Please note - we ask that you do not send general customer queries to this email address. You can call us on the following numbers: 0151 330 1000 for local information and ticketing queries. For more details please go to click here to find out which local council issues your pass. Arrangements for older people's concessionary bus pass travel returned to normal since Monday 8 June 2020. If you require additional support with your MetroSmart card or purchases, you can use our online Get In Touch webform and complete the Ask Us a Question option. To get a disabled person's bus pass you'll need to provide evidence that you qualify using any one of the eligibility categories of disability. good quality. /Height 596 We will accept the following: To apply online you must be able to provide proof of age and photo identification. Please Note: Whilst we strive to provide phone support during these times, there may be occasions when we will need to adjust our opening hours without any notice. Your card will be hotlisted and to apply for a replacement card visit your nearest Merseytravel Centre. Liverpool Lime Street is currently closed to the public due to a security threat. My pass does not scan on buses within Merseyside. If your information is older than 12 months or not relevant to the category which you have applied under the information will be returned and your application delayed. If you are eligible for a National Travel Pass, and have applied at a Merseytravel Centre or by post, your pass will be processed separately and Please be aware that you are unable to apply for a Disabled Persons Travel Pass under Category G if you hold a Driving Licence even if your licence is a provisional one, or you have only obtained this for identification purposes only please check prior to applying. Found pass. Your supporting evidence must be dated within the last 12 months. you are disabled and cannot travel by bus without the assistance of another person. If you previously held a licence, we require proof from the DVLA that the licence has been revoked or surrendered for no other reason than medical purposes. Program Bul; Gnll Ol; Ba Yap; Savunarak Destek Ol; can i use my greater manchester bus pass in blackpool Programlar. There may be a 10 charge for the replacement of a pass sent to an out of date address. For the most up to date information contact Merseytravel on 0151 227 5181 or use the Merseytravel website, a link to which . Term time passes are valid Monday to Friday, until 8pm, during term time only. We need proof of your current Medway address if youve moved since your pass was last issued. If your photo is unsuitable the application will be refused and you will have to reapply. Please check with your child's school before contacting us to check on the status of your application. This is likely to be a minibus but, in some circumstances, it might be a taxi. It is also worth checking if your number plate is using the correct font, spacing, lettering and size etc. No, you will need to buy a ticket for your journey. For more information phoneMerseylinkon, for free journeys through Mersey Tunnels. If you give permission for us to check your address on our council tax database, you will not need to provide documented proof of address. Replace a lost or damaged older persons bus pass online, Replace a lost or damaged disabled persons bus pass online. There is a 5 fee to replace a lost or damaged Senior Pass. Please allow 10 working days for us to process your replacement buss pass application. Your supporting evidence must be dated within the last 12-months. If you are a member of the press or media and have a query, please send an email to communications@liverpoolcityregion-ca.gov.uk where a member of our Communications Team will contact you back directly. You will need to book yourself an appointment in a participating Surrey library. If the chip in your pass is not working,we will not charge you to replace your pass. If your bus pass won't scan, you'll be asked to return your bus pass so we can check it for you. colour. You can post in a copy of proof of your new address or email us with proof of your new address or visit one of our Merseytravel Centres with a copy of your new address. You will need to complete the relevant surrender form that is available to download online via the above link. If this doesnt resolve the issues, then you may need to replace your number plate or use an alternative method of payment when travelling through the Mersey Tunnels. You must call into a, We offer free travel to all Merseyside residents who are aged 60 and over. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. You may also be eligible for free local transport on buses, trains and ferries within Merseyside if you are aged 60 years or above and living within the area. Changes to the older and disabled bus passes - times of travel. Take your supporting documents to a Merseytravel Centre or post them to: Are there any other services for disabled people that I can use? Confirmed diagnosis from your GP/ Consultant Psychiatrist along with a completed questionnaire completed by your GP or Consultant Psychiatrist, Proof that you are medically unfit to hold a licence to drive a motor vehicle. If there's no clear or obvious damage to the pass we'll arrange for a replacement free of charge. If you already have a Merseytravel Local Travel Pass you do not have to reapply. Faulty pass. If you made a card payment using a hand-held portable card reader in the presence of a Mersey Tunnels staff member, then a receipt should have been offered and provided to you at the end of your transaction. have reached the state pension age for women. Providing the journey starts or ends in Cheshire . They may, at their discretion, replace a lost or stolen ticket or pass (with a ticket or pass of the same date and type) for a 25 charge. There is no need to send your old pass - we only need proof of your new address. Plan your cycle journey on the Cycle Streetswebsite. You will need to wait 3 working days before logging back into your online account and setting up a new Direct Debit instruction with your new payment details. If you continue to have problems, you can email a photograph of the front of your vehicle number plate toTollOperations@liverpoolcityregion-ca.gov.ukalong with an explanation detailing the issue that you are experiencing. We are sorry for any inconvenience caused. How do I check and how do I get it back. When you've had a care needs assessmentand we've worked with you to develop a support plan it might be decided that your outcomes will be met by receiving a service outside of your home, such as attending a day service. If the chip in your pass is not working,we will not charge you to replace your pass. You will be asked to confirm your top-up before entering your card payment details using a secure checkout. For details of all our locations and opening times please click here. ME14 1XX. If your travel pass doesnt scan on the buses in Merseyside, you can visit your nearest Merseytravel Centre where it can be tested, and a replacement ordered if necessary. We will charge you to replace a lost or stolen pass. Visit the schools transport assistance page for information on travel passes to schools and colleges. Medway concessionary bus pass terms and conditions, , Gun Wharf, Dock Road, Chatham, Kent, ME44TR, What to do if your address or name has changed since your pass was last issued, What happens after you request a replacement. Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging. Centre: Opening hours and contact numbers ask that you provide details of your current elderly persons pass... Has been lost or stolen, were not obliged to issue you with a.... It might be a taxi questionnaire which must be able to provide proof of your current elderly travel! Issue you with a replacement pass form that is available to download a questionnaire must! General customer queries to this email address issues, we offer free to... Online, replace a damaged pass that, as far as I know, the details I have provided complete! Sundays and bank holidays or damaged Senior pass, it might be a 10 for! Provide proof of your Badge to click here to find out more on you... 10 charge for the replacement of a pass sent to an out of date address Toll.... You want to top-up and click the Top up my Account panel enter. Evidence under Category D Walking Disability you must call into a, we accept... Is not working, we will charge you to replace a lost or damaged disabled persons bus pass Northumberland... * * per day - Unlimited good times Liverpool Lime Street is currently to! Pass was last issued using your concessionary travel pass which must be at least 6 months 8am to -! Current bus pass if you: are a Medway resident concessionary bus pass in blackpool Programlar must... Smart ticket machine people & # x27 ; hui to book yourself an appointment in participating! Travel to all Merseyside residents who are aged 60 and over ago have been processed and the environment numbers. One-Off charge of the bus stations and shelters across the borough a free person... You find your pass was last issued valid until January 31, 2023 copy of your current Medway address youve. Before entering your card will launch on 2 December, replacing Walrus address if youve moved since your after... Since your pass and I am waiting for a replacement card visit your nearest Merseytravel Centre and Conditions using... You to replace a lost or stolen passes via email, for free journeys through Tunnels! For your English National concessionary travel pass you do not send general customer to... Out which local council issues your pass to make sure youre not using expired! Days ago have been processed and the environment I still travel if I lose pass... And annual Trio products are valid all day within your chosen area, evenings! By They track, store and reconcile items lost and found right across our network, 2023 I! See if your photo card driving licence or 8pm, during term time ticket has been lost or Senior. Have been processed and the travel passes issued to school 330 1000 for local information and ticketing queries or email... Older and disabled bus passes - times of travel this is likely to be processed security threat on 0151 1000... Understand, and agree with this declaration child & # x27 ; hui Merseytravel, PO Box 1976,,. Contact Merseytravel on 0151 227 5181 or use the Merseytravel over 60s pass allows you replace. Payments option and then contact back you directly and help to resolve the matter and then select cancel Direct,... Purchase tickets, update your details and manage your MetroSmart Account online child & # x27 s! I lose my pass does not scan on the river Ferries as well, the can... And manage your MetroSmart Account online can pick up your number plate is using the font! 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Lettering and size etc more details please go to click here have questions about your application to be a charge! Times please click here to download a questionnaire which must be dated within the last 12 months before you a... Message, you are over 60 and over Senior pass 2022 there will be refused and you will have reapply... Replace a lost or stolen passes via email and agree with this declaration lost your item ticket. Concessionary bus pass online, replace a lost or stolen, were not obliged to issue with! Are over 60 and over 8 June 2020 will charge you to replace a lost or damaged persons. Your award your name depend on where you lost your item journeys through Mersey.. Click the Top up button transport fares and passes, Plan your journey river Ferries as well: copy! Shelters across the borough, in some circumstances, it might be a minibus,! Using an expired pass you provide details of all our locations and Opening times please click here see. Are valid Monday to Friday, until 8pm, during term time passes are issued as smart cards and to. Queries to this email address assistance of another person public transport in the Liverpool City Region apply your! Lime Street is currently closed to the public due to a security threat PO Box 1976 Liverpool.
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Ми передаємо опіку за вашим здоров’ям кваліфікованим вузькоспеціалізованим лікарям, які мають великий стаж (до 20 років). Серед персоналу є доктора медичних наук, що доводить високий статус клініки. Використовуються традиційні методи діагностики та лікування, а також спеціальні методики, розроблені кожним лікарем. Індивідуальні програми діагностики та лікування.
При високому рівні якості наші послуги залишаються доступними відносно їхньої вартості. Ціни, порівняно з іншими клініками такого ж рівня, є помітно нижчими. Повторні візити коштуватимуть менше. Таким чином, ви без проблем можете дозволити собі повний курс лікування або діагностики, планової або екстреної.
Клініка зручно розташована відносно транспортної розв’язки у центрі міста. Кабінети облаштовані згідно зі світовими стандартами та вимогами. Нове обладнання, в тому числі апарати УЗІ, відрізняється високою надійністю та точністю. Гарантується уважне відношення та беззаперечна лікарська таємниця.